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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 2289 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 18495 Views
  • 0 replies
  • 7 kudos

Receipt needed

How do I find my receipt ? I have been trying for over an hour and getting very frustrated there isn’t even a phone number to call anyone

4 different nest cameras with fog

Hello. My name is felipe vera and I own several nest cameras as well as my brother, friend and my father. We live in different houses and we all experienced the same issue this winter………all of our cameras became fuzzy and now they are out of focus an...

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Camera battery outdoor

Hiid like to know where Google gets its 1.5 month as a minimum battery life for the outdoor camera ?? Mine is newly bought and needs to be charged once a week . I have all the battery saving mechanisms turned on … and fully charge it for 5 hours as r...

Chris1414 by Community Member
  • 3022 Views
  • 14 replies
  • 0 kudos

Nest Cam with floodlight won't connect

Hi- so I had this same issue when I first set up my camera but I don't remember what the fix is. I just got new wifi and I'm trying to set it back up. It just sits there in the home app trying to connect and then it tells me to make sure the camera i...

Kayla42990 by Community Member
  • 1135 Views
  • 4 replies
  • 0 kudos

Spotlight camera

My spotlight camera randomly says offline. I see nowhere to change or correct that facti have made no changes to my network. it was working fine. all my other devices, including other cameras, are all operational.

Milliep by Community Member
  • 774 Views
  • 3 replies
  • 0 kudos

Power off

The camera was working ok but so far there is no power on it all other ones are working successfully please advise and also can you cancel if the warranty is still available. Thank you

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