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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13612 Views
  • 0 replies
  • 5 kudos

Camera registered to Prior Owner

I recently bought a house that came with a Nest Outdoor security cam installed. I tried to set it up but it says it’s still registered to the prior owner. I reached out to the owner who let me know they’d deleted the Nest and Google Home apps, but I ...

harriss30 by Community Member
  • 1241 Views
  • 6 replies
  • 0 kudos

Outdoor Battery Camera

Is there a way to remotely reset a camera that is offline? Usually can't get to the camera for 24 to 48 hours once I see that it is offline.

Heartbeat by Community Member
  • 593 Views
  • 3 replies
  • 0 kudos

Nest cam outdoor Canadian winters

Hi, was wondering if the nest cam outdoor is a usable product during Canadian winters. How fast does the battery drain on the camera. We go below - 20 for months and need to know how many days of usage I get per charge.

Marcel13 by Community Member
  • 1198 Views
  • 5 replies
  • 0 kudos

Need Nest Doorbell Replacement Parts

Can you please direct me to where I can get replacement parts for my Nest Doorbell? I'm in need of:1 Charge cable1 Wedge screw 1 Wire connectorI have all the other parts at this tie. Much appreciated.

Blu22 by Community Member
  • 1326 Views
  • 4 replies
  • 0 kudos

Initial download of update getting stuck

Hey @Brad - are you still monitoring for this issue?Creating a new home did allow for the download to successfully go through and complete the setup (finally!), but it is not a long term solution given my set up. Any tips on how to resolve this from ...

hlpnz by Community Member
  • 1869 Views
  • 10 replies
  • 0 kudos

Nest battery cameras charge process instructions

Can someone please advise on process to recharge nest battery camera battery? Have unsuccessfully tried recharging multiple cameras when they are at 10% and only thing that works is removing or resetting cameras to factory settings which doesn’t seem...

Doorbell not working but has power

My Nest Doorbell suddenly stopped working. It has power but seems the internal battery is not charging. It looks like this is a known issue but there doesnt seem to be a way of replacing the battery. Have I got to buy another doorbell? If so I think ...

MrPortly by Community Member
  • 599 Views
  • 3 replies
  • 0 kudos
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