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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 279 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16098 Views
  • 0 replies
  • 6 kudos

Nest cam will not connect

I cannot get my nest indoor cam to connect. It keeps telling me the password is wrong but I know the password is not wrong. It tells me to try and set it up on my computer by using a USB, but apparently the Mac set up they have is outdated and doesn’...

Mark14 by Community Member
  • 1558 Views
  • 9 replies
  • 0 kudos

Resolved! Google Doorbell (battery) stuck on downloading update

I had to factory reset my doorbell because it was sometimes sending a notification 5 minutes late (and sometimes not at all). Did the reset and removed it from the Home app. Set it up again, no problem there, however at the end of the install it star...

Swoopeh by Community Member
  • 2028 Views
  • 2 replies
  • 3 kudos

Another cracked doorbell

I have a nest hello that’s less than 2 years old and is already cracking. It’s under a fully covered porch and isn’t exposed to any kind of extreme elements. Google’s response? Sending me a link to googles store to “purchase a new one” because mine i...

Jkusmc by Community Member
  • 943 Views
  • 4 replies
  • 1 kudos

Watching Google Cameras on a PC

Will a Google representative please address if or when Google Cameras (not the old Nest cameras) will have the ability to be viewed on a PC?Thank you!

Resolved! Doorbell motion alerts

I only get notifications for motion/door chime when my nest app is set to away, I need this to alert me even if I'm set to home.

NickS by Community Member
  • 1026 Views
  • 4 replies
  • 0 kudos

Missing Event History

Our Nest doorbell has been recording events all week and as of this morning all previous days are now saying “no recorded events”. I see previous posts similar to this but unfortunately no response that seemed to resolve it. Any tips on how I can get...

Julie10 by Community Member
  • 989 Views
  • 5 replies
  • 0 kudos

nest camera with floodlight wired

hi i got the cam installed by a electrician went through the step sequences got to the pont turn power back on at the circuit breaker wont allow me to move forward just recycles back through the set up steps again

Magnetic Mount

I need a replacement Magnetic Base for my Nest Cam Battery. I am unable to find one available for purchase anywhere. Please help!

ccruz472 by Community Member
  • 511 Views
  • 2 replies
  • 0 kudos
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