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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

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Doorbell will not factory reset

It’s a google nest doorbell wired and I tried the factory reset press the reset and button for 10 seconds at the same time etc. except all it is doing is blinking green above the camera. I unplugged it, re wired to make sure no loose connection and n...

Tsully92 by • Community Member
  • 664 Views
  • 3 replies
  • 0 kudos

Camera Playback not working

The playback of videos isn’t working. Live video is working though. i have updated the app.Check my connection. 500 Mbps. Reset my google home networkreset the camera tried it from different phones looked on your forums for a resolutionany other sugg...

Camera offline unable to connect to wifi

Unable to get back online . I was able to set the doorbell up in google home. Tested camera everything was fine. I waited to get someone to install it 2 days later now offline/ no wi no recognizing the device at all

Keke0810 by • Community Member
  • 2125 Views
  • 8 replies
  • 2 kudos

Notifications are not saving

For the past couple weeks, I haven’t been receiving notifications from any of my 4 outdoor cameras. I know I checked “always” on for people, etc. I went back into notifications and none of my preferences are marked. This is frustrating especially whe...

Connor253 by • Community Member
  • 354 Views
  • 3 replies
  • 0 kudos

Phone chime

Is there any way to change the phone notification sound when the doorbell is pressed/activated that would be specific to the home app? Like a chime or a selected unique doorbell tone. All I get is the same sound notification as with emails, texts, et...

StevenM by • Community Member
  • 411 Views
  • 3 replies
  • 0 kudos

Nest doorbell Gsuite account?

Can someone explain to me why my gsuite account can't have my doorbell added? Like, I only have a gsuite account and a pile of other google devices that work.

Installing Nest Cam without Wifi

Hello! We are building our new home and the electrician is coming soon and will install our Nest Cam IQ and Cam with floodlights. We do not currently have internet ran to the property. Can we set up the cameras now without the Wifi so we do not have ...

Lou3386 by • Community Member
  • 422 Views
  • 3 replies
  • 0 kudos
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