Google Nest Community

Nest Hello Doorbell Peeling

Has anyone had the issue of their Nest doorbell peeling and Google not wanting to correct their manufacturing issue? This doorbell is not in direct sunlight and should not be peeling like this when it’s less than two years old for how much you pay fo...

Nest Cam Audio

Ever since my phone updated to Android 12.0, I cannot hear the audio from any of my Nest cameras. I have 2 Nest Cams, 2 Nest Cam IQs, and 1 wired Nest doorbell. When viewing the cameras through the app, I hear no audio from any device. I have already...

dropcam not turning on / wifi not connected message when logging in through google

This used to work when logging in through dropcam/nest account.when I switched to logging in through my google account, message sayscamera not turned on / wifi not connected. I am away fromn home so Ican't reconnect dropcam thru usb to my laptop. Any...

Nest indoor outdoor battery camera

Don't work on nest app does on google is there an Update for Nest

Power adapter stop working

Hello,I have multiple Nest Cam IQ, 2 of them its power supply fail, I have tested and rueled everything out and find out the power adapter is the issue. I am out of warranty therefore Support could not help just asked me to buy a new cable and power ...

Nest Doorbell (Battery) is pugged in but still drain the battery

I have my Nest doorbell (battery) plugged in (using the chime). In the home app it shows it is plugged in but after a few days, it shows the battery is low and finally it stops working and asks for charging. The battery usage setting is in "balanced"...

Adding 2nd location cameras to my existing account

I’ve been a long time user of a nest cam in my apartment with an aware account, I recently installed 2 cameras in my vacation home, came home and realized that nothing is being recorded. How do I add those to my existing aware account to record activ...

Spec's and Installation Info

How can I find information on installation, size of the base plate, etc.? I plan to ceiling mount the Nest Cam with flood lights on an exterior porch ceiling. I will convert an existing recessed light fixture to receive the Nest Cam, hence the need t...

Hardwired Camera offline

Familylink Child Account can no longer access nest doorbell camera

Inexplicably on Sat Jan 29th we woke up to my Daughters Family Link Managed account stating she was diaconnected from our Home. Upon review this was indeed the case. 1. We cannot add her as a Home member in the Nest app because it states we have to m...