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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13615 Views
  • 0 replies
  • 5 kudos

Nest app login not working when adding device to Google Home

After resetting my Nest doorbell, I'm trying to add the device back to Google Home. But when adding a device that 'Works with Google' it sends me to a Nest login page that does not recognise my password (a Google password I know is correct). There is...

DavidW by Community Member
  • 3055 Views
  • 11 replies
  • 6 kudos

Home vs Assistant

I’ve installed an indoor nest cam in google home which works, but cannot get it into google assistant. There are a couple of other items in home, which do not appear in assistant too, but this question is what I’m missing to get the camera to appear ...

Geoff7 by Community Member
  • 619 Views
  • 3 replies
  • 0 kudos

Nest Cam (Battery) Reports Empty Battery - Plugged In

I have my Nest Cam (Battery) plugged in using the Nest 10m cable, but it will display "Device offline because of an empty battery". If I unplug it and plug back in it works fine for a while, a few days, and then the message will pop back up again. I ...

Nest camera hang up at serial entry in Nest app

Is got a new nest Cam for Christmas. I am attempting to use the nest app. I get to the point where the serial number needs to be entered hangs up and does not display any serial numbers or the ability to enter the numbers.

Flucas by Community Member
  • 767 Views
  • 4 replies
  • 1 kudos

Film peeling

Nest Hello film peelingI am facing a very common problem of film peeling with my Nest Hello. I have read many forums on here that they will send a replacement. Chat was not helpful and read community support on here is the route to get help. Attached...

Kellyacer by Community Member
  • 601 Views
  • 2 replies
  • 1 kudos

Next camera not connecting

My google home was was working fine until I added the battery doorbell.it took forever to get the door bell to work but since the the camera on the hub no longer works i can’t stress how extremely disappointing this is as you’d expect it to be seemed...

Ash2 by Community Member
  • 444 Views
  • 1 replies
  • 0 kudos
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