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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 96 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15843 Views
  • 0 replies
  • 6 kudos

Hello Door bell

The delay between ringing the doorbell and video coming up is so long that it is useless for it’s intended purpose.

Ehicrghug by • Community Member
  • 809 Views
  • 3 replies
  • 0 kudos

Where to find replacement mount for wired doorbell? Part 2

I just posted a note here looking for a replacement part for my nest hello base with a broken clip. Got an email asking to setup a case for it - which I did, and got to talk to a rep. I was informed that:my unit was out of warrantythere's no option t...

juju01 by • Community Member
  • 955 Views
  • 2 replies
  • 0 kudos

Does Nestcam work in Malaysia?

I have various nest products at my house in the UK and want to add another home to the app that’s in Malaysia. In the app Malaysia is not listed as a country but is in google home. Does nest cam work in Malaysia?

Cheekyedit by • Community Member
  • 1687 Views
  • 3 replies
  • 0 kudos

When will Old and new Nest cameras work on one app?

Okay, so as a Software Product Manager, I have to ask: When are you going to fix one of the most obvious missing features?It's pretty obvious that you have a lot of customers with older Nest Cameras that are now adding the new battery powered cams to...

metapete by • Community Member
  • 8112 Views
  • 11 replies
  • 15 kudos

Resolved! Nest Doorbell Wired Offline after a couple weeks

I bought a Nest wired Doorbell 2 years ago. Had it installed by a nest pro. It worked for about a month then went offline for the next year. Tried to restart/call the help line and they just told me to call another Nest Pro. Annoyed since they were t...

RBCOTC by • Community Member
  • 2594 Views
  • 5 replies
  • 1 kudos

Resolved! Doorbell

I have a doorbell and also a camera The camera will record video. I have no problem with it. But doorbell will just take pictures. No videos unless u watch it live.I have reset and or rebooted the system, no luck. Just wondering if doorbell is just a...

Disdatlat by • Community Member
  • 1329 Views
  • 4 replies
  • 0 kudos

Can't find my country during setup

I can't find my country (Malta) when setting up the Nest app, and as a result I cannot switch on the indoor chime for my Nest (battery) doorbell. Can you please help?

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