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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13612 Views
  • 0 replies
  • 5 kudos

Nest Doorbell (Battery) Not Compatible With WiFi 6E

I just moved and installed Google Wifi Nest Pro (with Google fiber service) in my new home. When I went to set up and install the Nest Doorbell (battery) that I just got, the Home app informed me that I could not connect/set up the doorbell since it ...

Nick678 by • Community Member
  • 322 Views
  • 0 replies
  • 0 kudos

Why would a multi-pack nest cam only have 1 charger?

It seems silly not to have 1 charger per camera. Why would a multi-pack not have 2 chargers. The cameras will need to be set up, initially charged, and maintenance charged at the same time. How is one supposed to do that with only 1 charger? Had I kn...

onefishee by • Community Member
  • 728 Views
  • 1 replies
  • 2 kudos

Camera nofications have stopped working

I got my Google nest cameras setup a few weeks ago. The nofications were all coming through fine. I then got a new phone. I'm not getting notifications on that phone and they've now stopped on my old phone. I've gone into settings, apps and made sure...

FHardman by • Community Member
  • 923 Views
  • 5 replies
  • 0 kudos

Camera refuses to reconnect

I have 5 outdoor wifi cameras all on one account. I removed one to resite it. It would not reconnect via the iOS app. And still will not. I can find it in my account but it will not find wifi. I know I could do it by connecting to my W11 desktop but ...

500Norton by • Community Member
  • 365 Views
  • 1 replies
  • 0 kudos

Camera notification sounds

I have a mixture of wired doorbell camera and wireless outdoor cameras. No matter what I do or look up I can't find a solution to changing the notification sounds so it doesn't sound like every other notification. I've tried going through the setting...

Pixel 8a failed to activate Nest Cam, Pixel 7a worked

New Nest Cam (battery), used for outdoor with w/weather proof power. Connecting to Home installation with two existing devices (thermostat & doorbell). Despite spending a fruitless hour on a support call, I was unable to connect to the Nest Cam from ...

ronnotel by • Community Member
  • 527 Views
  • 2 replies
  • 0 kudos

Integration with Smartthings

Wondering if there is any update as to Nest integration with SmartThings. I see post daily back a few years but have not seen any resolution or plans.I have multiple Nest cameras and recently purchased a doorbell and would like to have them part of S...

KBblessed by • Community Member
  • 1125 Views
  • 4 replies
  • 0 kudos
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