Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
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familiar face detection

Familiar face detection quit operating. It no longer adds new faces to the list and the only editing it will allow me to do is delete a face. It will ask if the face that it detects is a person. This is happening on three outdoor cameras and the nest...

Dcieslin by Community Member
  • 1484 Views
  • 7 replies
  • 1 kudos

Video Aufnahme geht nicht

Hallo zusammen, ich hatte das 30 tägige test Abo für nest aware, so die video Aufzeichnung von Ereignissen auch super geklappt hat. Jetzt habe ich 60 Euro bezahlt und nichts geht mehr. Ich kriege keine Info mehr und es werden keine Videos aufgezeichn...

Dkn by Community Member
  • 473 Views
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Customer service is terrible

My nest camera weatherproof 10m cable failed after 11 months, and Google will not honor the warranty on their own accessory. After chatting with their support, which ended with them telling me to contact Amazon for the return knowing it was purchased...

MoDat by Community Member
  • 575 Views
  • 3 replies
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#

My door bell has quit ringing inside the house. 

108 by Community Member
  • 364 Views
  • 1 replies
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Replacement Cable?

Hi,I have an out of warranty Nest Cam IQ Outdoor that has stopped working.I think the power cable is faulty and needs replacing.is it possibly to purchase a replacement cable and the tool for removing the camera from the mount?ThanksChris

ChrisNZ by Community Member
  • 379 Views
  • 1 replies
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Google App crashing when viewing video playback

It’s May 2024 and suddenly I am having a recurrence of nest cam video playback issues. A few seconds into viewing video playback the Google Home App will crash. Many of us had this same issue in 2023 but it was resolved late in the year with an app u...

Rgale54 by Community Member
  • 837 Views
  • 4 replies
  • 1 kudos

Disappointed in Google!!

I have been a google fan for years... until now. I had two cameras that I bought only a year or two ago (they aren't cheap) recently I tried to reset them up only to run into major issues. I contact support and I'm told that they are out of warranty ...

Bosschik by Community Member
  • 423 Views
  • 1 replies
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Regarding Nest Cam Battery Model Recording Issue

I wanted to figure out regarding an issue I've been experiencing with my Nest Cam battery-powered model.I've been using the model with a constant charging cable connected to keep it powered at all times, but I've noticed that the recording history se...

jkoo by Community Member
  • 417 Views
  • 1 replies
  • 0 kudos

Nest Floodlight issue

Hello All,The floodlights on my Nest Cam is hyper sensitive and is pretty much always on.This is my second post (first one got locked by the time I was able to respond).I have factory reset the system twice, uninstalling and reinstalling. I've also d...

ajones164 by Community Member
  • 452 Views
  • 1 replies
  • 0 kudos
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