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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1552 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17656 Views
  • 0 replies
  • 7 kudos

Resolved! Doorbell buzzing and bouncing at chime

My doorbell chime is buzzing. When I took the cover off one of the chime boxes is bouncing constantly and making a bouncing and bussing noise. I just built my home and the electrician says I need a new door bell not a chime but I am not sure if it’s ...

Ecorbeil by • Community Member
  • 1622 Views
  • 3 replies
  • 0 kudos

Nest Hello is Peeling

My Nest Hello Doorbell is Peeling . Love the product, but it looks terrible in the front of my home. I have 2 nest camera's, and a thermostat and full subscription but if I cannot fix this I will have to change to a different make as this premium pro...

Scotth0701 by • Community Member
  • 1553 Views
  • 11 replies
  • 0 kudos

Camera Notifications Disappear

Long time user of Nest Cameras with hardly any issues. Now I am adding new Google Nest Outdoor Battery cameras with Google power cord connected. Camera works fine, but notifications either never arrive or arrive and within a few seconds disappear. Ve...

RKOLER by • Community Member
  • 3485 Views
  • 12 replies
  • 0 kudos

Alerts when people exit

My Doorbell keeps alerting me when people leave the house. I love the alerts when people come in, but leaving is annoying since it happens several times a day and goes direct to my hearing aids. Any way it stop reporting exits? There are people and p...

Jules6 by • Community Member
  • 595 Views
  • 2 replies
  • 0 kudos

Nest Google battery cam won’t turn on

I installed a nest/google battery cam, during the setup I could see video and set where I wanted it. Then after final setup it just says camera off and I try to turn it on but it doesn’t do anything just tries for a few minutes and goes back to and j...

Tkruss by • Community Member
  • 771 Views
  • 2 replies
  • 1 kudos

Live audio keeps cutting out

When watching the live feed of my doorbell, the sound keeps cutting out, but the recorded footage is fine. My company uses this model at two different sites in different regions of the US and they are both experiencing the same phenomenon. Mine is co...

cpurte1 by • Community Member
  • 318 Views
  • 0 replies
  • 0 kudos

Not recording when app isnt live

Why am i only getting notifications when i have the app pulled up on my phone. when my phone is asleep it doesnt record motion, Only when i have the live video pulled up watching is when it will tell me it detected motion?

Crownuser by • Community Member
  • 516 Views
  • 2 replies
  • 0 kudos
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