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Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! Google Doorbell
My doorbell was installed by ADT about 6 months ago. About a month ago the camera stopped working but the system was online. After trying to fix the camera issue, the doorbell will not connect using the Google Home App. I followed the instructions on...
Unable to see 24/7 video history from Nest Doorbell in Google Home
I have a Nest Doorbell (Gen 1), Nest Thermostat, and just purchased a Nest Floodlight with cam. I found out that the Nest Floodlight requires a new app Google Home, which is fine. I installed it and get everything configured with my other cameras. Th...
How to download a full video history, rather than clips?
Hi I have a nest pro subscription and have a google floodlight + camera (wired) and a nest wired doorbell. The police have asked me to provide them with video recordings for a period spanning 3 days (around 10 July 2023).I'm struggling to figure out ...
Video record times
Have my record time set for 3mins but the most it will do is 10 seconds?
How to connect Nest Hello Doorbell and Google 2nd Gen Doorbell to a doorchime
Has anyone connected a Nest Hello doorbell with 4 wire puck (front door) and a google 2nd gen doorbell with 2 wire puck (backdoor) to a chime with 2 tones (F T R)? If so, please provide a wiring diagram. I can't seem to get the two video doorbells (f...
Wired nest camera won't connect
Hello, Had my wired nest camera all set up. After a month it disappeared from my google home app.So I attempted to factory reset it however the blue light to link to my wifi does not come on.I also tried to re add the device with the QR code and get ...
Cameras in away mode record pets but not the pet sitter
I have cameras set to record when in away mode. I can see my pets and get motion alerts except when people who have access are in the house. I have nest doorbell but not using for home / away. Nest thermostat is only using home / away for eco temps. ...
Google Camera Flood Light and Google Hub Notifications
I'm trying to setup a notification on a Google Hub for my parents. I thought it was going to be simple. Has anyone figured out how to make a Google Hub play a sound when an event is detected by the Google (Nest) Outside Camera/Floodlight? The only re...
Nest Hello film is peeling
Hello, This is the second time my nest hello doorbell has peeled. The current one was a replacement sent from the previous time this issue occurred. Can someone from the community please assist in replacing this device again. I am unable to access th...
Resolved! No zone setting options visible via 30 day Nest Aware free trial ?
Cannot see zone setting options on my settings menu. Only given Device Info and Notification options under General heading and Battery, Events, Video and Audio options under Devise Features heading. No zone option unlike what is shown on video tutori...
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