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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1697 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17839 Views
  • 0 replies
  • 7 kudos

Outdoor Cam (Battery): No events at night

My camera does not record events at night.Night vision is on and working as verified by watching live video.I do not have activity zones.I have People, Animals and Motion settings activated.The sensitivity is set to High.The battery is charged via so...

davepen by • Community Member
  • 150 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Doorbell Offline

Wi-Fi signal is strong, router is maybe 15 feet from the doorbell camera. System was working great for months. In the last ten days or so it's just stopped working. Says the camera is offline despite WiFi signal working great. Any suggestions?

Automatic home/away settings?

Just installed a Nest battery doorbell, wired into a transformer and chime. My wife and I both have Google accounts, we both have Home installed on our phones (Android for me, iPhone for her) and our accounts are both admins in the home. The doorbell...

8bit by • Community Member
  • 184 Views
  • 1 replies
  • 0 kudos

Live video unavailable

From trying to read posts that are 3-5 years old am I correct in underrating that Neat battery cameras do not let you view live feeds without a power cable plugged in? Need to know if I’m returning all of my nest cameras as the whole point of battery...

Lasek2020 by • Community Member
  • 228 Views
  • 2 replies
  • 0 kudos

Resolved! not able to login to home.nest.com

I recently migrated to Google Home from NEST. however i would like to download a timelapse video for few hours from nest, which is not available from google home.Online content shows that I need to go to home.nest.com to download the content from pre...

eprasad by • Community Member
  • 591 Views
  • 4 replies
  • 0 kudos

Nest Doorbell, 2nd Gen, intermittently goes off line

We have two 2nd Gen doorbells. They, intermittently, go off line. Sometimes at the same time but more likely either will go off line. Another problem is that i8ntermittently, when you go back to look at an event, it will state: Video not available. L...

William31 by • Community Member
  • 305 Views
  • 5 replies
  • 0 kudos

Not getting notifications with Nest Doorbell (Nest Hello)

In the past, I had no issues with my doorbell until I bought a Nest Cam and installed the Google Home app. Now my Nest Doorbell wired 1st gen (formerly Nest Hello) doesn't provide notifications even when someone rings the doorbell. My doorbell chimes...

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