cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Meet the 2nd-gen Wired Nest Doorbell From Google Read more

The difference between the 2nd gen and the 1st gen wired Nest Doorbell Read more

Now Launched: Nest Doorbell (wired, 2nd gen) Read more

Help Center

Forum Posts

Start a conversation

Nest Doorbell Chime Issue

I’m having an issue where only one of the solenoids in my chime moves when the doorbell is pressed. Instead of getting a ding-dong, I just get a ding. I noticed this right after I installed the puck and I tested the old doorbell, when I removed the p...

Devilsfan by • Community Member
  • 130 Views
  • 4 replies
  • 0 kudos

Replacement parts

I am missing the base plate and release tool. How do I order replacement parts? Not finding any place where I can get them, Thanks!!

clswingle by • Community Member
  • 158 Views
  • 8 replies
  • 0 kudos

Nest hello doorbell (wired, 1st gen) does not ring outside.

The doorbell is more than 5 years old. It does not ring outside anymore. If pressed multiple times, it will ring the indoor chime but still does not ring outside.In the afternoons, the doorbell faces direct sunlight. Any way to check and fix it? high...

d8ve by • Community Member
  • 218 Views
  • 9 replies
  • 0 kudos

Nest Cam Battery Won't Charge When Plugged In

Whenever my camera dies I dismount it and plug it into the provided charging cable. Whether I use the power brick provided or another usb power source, sometimes the camera will not start to charge. It won't do anything. It just says "device offline ...

rtcager by • Community Member
  • 392 Views
  • 9 replies
  • 0 kudos

Resolved! Google Nest Cam (2nd Gen) not showing up in Nest App

Google discontinued support for my Dropcam and sent me a new Google Nest Cam (2nd Generation). After setting it up in Google Home, the camera is not showing up in the Nest App. I've tried to add it through the Nest App but it just forwards me to the ...

jschrage by • Community Member
  • 248 Views
  • 5 replies
  • 1 kudos

Nest Doorbell (battery) won't connect during setup

Hi, I bought a Nest Doorbell (battery) but the setup just won't work. In the app, I follow the instructions up to the point where the app tries to connect to the doorbell. It is fully charged, plugged in, and the light is blinking blue. However, it d...

sheaff by • Community Member
  • 136 Views
  • 3 replies
  • 0 kudos
Labels