New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Outdoor Nest Camera Wire Insulation Disintegrating
Has anyone found an easy repair for the wire insulation disintegrating? I took my camera down this week in preparation to move, and all the insulation is flaking off in my hands. The internal wires look intact, and the camera was still functioning wh...
Don'r the the Events option on features for Nest camera (battery)
I want to enable notifications but but the only options that shows in Settings are:- Push notifications and Away-onlyI don't have the option for events. It does not appear on the Google Home App. Obs: The Nest App is the best. Why I can't have the ca...
A car is not a person
How do I get my camera to realize that passing cars and firetrucs are not people? I get a "person" notification for them. Thank you!
"...video isn't available yet. Check back later." What is causing it?
Hello! I have two Indoor Nest Cams (2nd Gen). I live in the UK while monitoring my property that is in North America. And both are working effectively now. However, this morning, between 8.00 am and 8.04 am, both cameras would not show anything. When...
Nest Hello peeling front cover
Hey Support, the plastic front cover of my nest Doorbell looks really shabby, the plastic around the doorbell button is heavily dissolving so far that even one of my kids asked me if it can cut itself on it... The doorbell itself is amazing but that ...
Nest Hello… Doorbell need help
Hello i have a nest 1st gen wired that i took off our old home and just installed and realized i forgot the part that goes in the doorbell chime in the hallway in old house. Does anyone know here to get a replacement or what it is called so i can get...
Retrieve Hurricane video for insurance
My nest cam videoed events tour ing hurricane My insurance companies are telling me it was wind vs flood which leave me in the middle with them fighting. I’ve lost my house and will be stuck in litigation for years please if anyone knows how to retri...
Google Nest Doorbell Factory reset NOT working
My Google nest doorbell is NOT factory resetting. I’ve pressed and held the reset button 10-12 seconds and nothing happens except the light stays white and then it goes with the button lit up, then nothing. Reset does not work but this is super frust...
Accessing archived footage
Hi, we paid for the upgraded archive package, something like $6 a month. We still do not see any archived footage from previous days. When we acres our Google app we see all the cameras and they all show ‘no event history for each day.’ We do have th...
What does the nest doorbell 2md gen puck do?
We just installed the nest doorbell 2nd gen and have been working on it for 3 days because our indoor chime would not ring no matter what we did. So tonight we took the white puck off and the indoor chime works and the camera also works. Do we need t...
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