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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 231 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15966 Views
  • 0 replies
  • 6 kudos

Google Nest Camera w/ Floodlight

I recently purchased 3 of these to add to my home system. I replaced an existing floodlight that is in the soffit. While I specifically asked BestBuy if this camera could be mounted on the soffit, it really cannot. The cord is too short and the camer...

Nest doorbell battery

My Nest Doorbell camera will no longer charge. I tried switching it to another outlet to charge and changed out the charger, but it is still at 2 percent. And suggestions? I got mine as part of my new ADT system.

Aileenmw by • Community Member
  • 906 Views
  • 5 replies
  • 0 kudos

Nest Doorbell 7.5W AC Adapter

So I have the battery powered nest doorbell and I am looking for a 7.5W AC adapter to charge it. What I keep seeing online are stuff to wire it into your house with a 20ft cable. Way overkill. I used one of my random adapters to charge it last night ...

Nest app running hot and will crash if viewing video footage

My iPhone13 gets SOOO hot after a minute or two of viewing stored timeline clips. It’s becoming a SAFETY issue in regards to my battery. Charging seems to have been effected as well as overall battery performance. Yes everything is updated. Yes I’ve ...

mcdAAvid by • Community Member
  • 1319 Views
  • 7 replies
  • 1 kudos

Removing nest doorbell announcement from one speaker only

I recently installed the nest doorbell during set up. It asked me which speakers to sync with for announcement that someone was at the door. When the button is pushed due to sleeping toddler I would like to remove the announcements from that room onl...

Num1waldo by • Community Member
  • 1029 Views
  • 4 replies
  • 0 kudos

Nest doorbell video is only black n White

My nest doorbell after my neighbor brushed up against it went from colored video to black and white. Now there are also red led lights surrounding the camera. What is the issue with this and how can I correct it. TIA

Jlin by • Community Member
  • 1889 Views
  • 6 replies
  • 0 kudos

Timeline on history of Google Nest Camera

I need help in trying to understand when the camera is recording motion at about 25 feet or when it is recording non motion using the 24/7 recording option. By the way I have paid for the 24/7 recording option. I viewed my camera history I can see se...

Scibo by • Community Member
  • 1394 Views
  • 5 replies
  • 0 kudos

Google Nest Poor Customer Service

I have a Nest IQ Outdoor Camera that had an issue where it lost power Google sent a replacement under the warranty and the replacement camera ended up having the same issue and did not last a full year. Google is telling me that the product is out of...

Ramonk by • Community Member
  • 686 Views
  • 3 replies
  • 0 kudos
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