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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1773 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17936 Views
  • 0 replies
  • 7 kudos

Problem connecting to cloud

Hello, i live in Egypt and just bought a nest doorbell (battery) from NY. Everytime i try to set it up a message pops up saying ( problem connecting to cloud ). Any solutions?

Nadim1 by • Community Member
  • 1026 Views
  • 4 replies
  • 0 kudos

Why is nest aware only available in some countries?

I live in South Africa and I have a Nest Doorbel Cam (Battery), and I can't get a Nest Aware subscription. It's quite annoying because the camera only remembers a few minutes worth of recorded data, so without a Nest Aware subscription the camera isn...

JPStrydom by • Community Member
  • 1674 Views
  • 4 replies
  • 0 kudos

Not Recording

My camera records everything but people. It stopped recording people 2 days ago.

MovinOn by • Community Member
  • 869 Views
  • 3 replies
  • 0 kudos

Nest Cam with Floodlight (wired) Sony TV with Chromecast.

So just got the Nest Cam with Floodlight installed and I can watch live footage on my TV upstairs with a 'Chromecast with Google TV' attached, no issues.However my Sony XH90 with built in Chromecast doesn't work. I use voice control and I get a respo...

QP_Ranger by • Community Member
  • 699 Views
  • 3 replies
  • 0 kudos

No drill mount doorbell

I bought 2 battery doorbell cameras. We live in a condo and really aren’t able to drill in brick. My husband went and drilled for front door. Came into some issues but it it work. Now for the 2nd doorbell I want to place it on our patio area (since t...

Sheila3 by • Community Member
  • 8638 Views
  • 14 replies
  • 0 kudos

Nest Battery Cameras all Offline

Last week, all of my nest battery cameras (2 outdoor cameras, 1 floodlight camera, 1 doorbell) that I've had for 4 months to a year between them all have gone offline in the app. They all were working fine with no updates to our wifi, router, or hous...

Schnoz by • Community Member
  • 3223 Views
  • 14 replies
  • 0 kudos

Google nest doorbell mount fails

Hi,After charging the doorbell, it does not click anymore on the backplate. The small round black pin does not come out of the body of the doorbell anymore.Any suggestions how to fix it?

Rdb1978 by • Community Member
  • 1729 Views
  • 7 replies
  • 1 kudos
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