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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 377 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16225 Views
  • 0 replies
  • 6 kudos

Nest Cams showing offline but are not

TL;DR: Google Nest Battery camera stopped displaying a live video feed ("The camera is offline") after a few months via the Google Home app on multiple devices.- - - - - - I have three Nest Cam Batteries plugged into power that are showing up as offl...

Double charged

I’ve been double charged for my nest camera through Nest and now again through Google. I can’t find a phone number or get a hold of anybody to get my refund.

KellytB by Community Member
  • 1513 Views
  • 9 replies
  • 1 kudos

My Nest Doorbell (wired) is connected to another account

My Nest doorbell used to be connected fine but a few months ago someone tried to help and connect it to our Google Home device and now it is neither connected to Google Home nor connected to the Nest App. I know how it was connected before or what th...

dhirschkop by Community Member
  • 1771 Views
  • 9 replies
  • 1 kudos

Doorbell not recording

Recently got nest aware, since upgrading, my doorbell doesn’t record. I’ve tried resetting it, deleting app, deleting WiFi. But nothing is working. Does anyone have any ideas?

Mygirl by Community Member
  • 1717 Views
  • 9 replies
  • 0 kudos

Changing doorbell announcement

Is it possible to change the wireless Nest doorbell announcement so that it just says "Someone is at the front door.", rather than "Someone is at the front door doorbell."? Doorbell seems both inaccurate and redundant in this context. They pressed th...

Rg_ by Community Member
  • 1505 Views
  • 9 replies
  • 0 kudos

Wired indoor Nest Cam: notification overload

Hi, I've had my two nest Wired indoor cameras now for quite some time. I pay for the better subscription and have never had any issues until about a month maybe two months ago. I've always had my settings as follows: cameras both on while away and ho...

TBL by Community Member
  • 418 Views
  • 1 replies
  • 0 kudos
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