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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 4877 Views
  • 0 replies
  • 3 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 20865 Views
  • 0 replies
  • 8 kudos

Yale lock does not work after only 6 months

My door lock broke yesterday after working properly for 6 month. I called the support center. After being on the phone for more than 30 minutes they told me to call the specialist, so I did. I had to explain the issue to three specialist and the thir...

Jr1969 by • Community Member
  • 467 Views
  • 0 replies
  • 0 kudos

Nest aware for new camera and old cameras

I bought a new outdoor wireless nest camera. I have several indoor cameras and an outdoor camera all that are on the old nest aware. The new camera needs google home. I can’t see anything but events that the camera picks up and can’t watch 24/7 video...

Linf57 by • Community Member
  • 1802 Views
  • 4 replies
  • 0 kudos

Nest cam (2nd Gen) light stays green after removal

Hey there,We have installed a brand new nest cam last year.Everything worked out fine until just recently.Yes, we did change the router but it still worked a pretty long time. Recently the camera was dropping off and on from connection.So I did try t...

Wayne89 by • Community Member
  • 3157 Views
  • 5 replies
  • 0 kudos

Camera wired 2nd generation won’t set up

I am trying to set up my Google indoor wired 2nd generation cameras. I already have 3 Nest protects (fire alarms) set up. I live in the Bahamas but my Google address is set to Florida (or it won’t work). Everytime I try and set up the cameras I get t...

Lissi_16 by • Community Member
  • 971 Views
  • 4 replies
  • 0 kudos

Resolved! Notifications on phone when doorbell is pressed

This topic has been posted before and closed, but the solution does not work. I want a separate notification for when the doorbell is pressed, not just if someone walks by. Is Google Nest working on this?

tac1 by • Community Member
  • 18202 Views
  • 6 replies
  • 7 kudos

24/7 on nest cam 2nd generation

How do I turn on the 24/7 feature on a nest cam 2nd generation? I have the nest aware premium. I don’t see any options to turn on 24/7 anywhere!

Kbears503 by • Community Member
  • 1004 Views
  • 4 replies
  • 0 kudos
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