Camera Performance Improvements in the Google Home app Read more
Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Google home app won’t link with migrates nest account
Does anyone know how to get the Google home app to link to the nest accounts? I migrated my nest account to Google, but the Google home app only gives me the option to link with my nest sign in, which doesn’t work because I migrated to google! I’m si...
Mounting Pin Broken & Won't Secure to Bracket
Pin at top of doorbell is stuck "in" and won't re-engage to secure the doorbell to mounting bracket. After only 4 months. Have seen a few similar posts but wondering if any tips to pop out the stuck pin. Product is useless if this isn't a continued i...
Resolved! Trying to set up a nest cam with floodlight but google app won't give me the instructions
Hi - I am trying to install a nest cam with flood light. I use the home app, select add device, select my address and it immediately searches for devices. It only finds a google wifi (which I don't have) and ask if I want to set it up. I select "setu...
How to remove credit card information
HI,I have a nest doorbell subscription (pay annually already), but my credit card information is still under my google pay, and not able to remove it. Question is, how to remove my credit card information and still keep my subscription? Thanks,
409 error when codec changed
I am trying to use the Nest APIs to connect. I have gotten all the auth token stuff working. I have created an offer and gotten an answer but the data does not flow. I realized I was not asking for the H264 codec in my offer so I just changed that. N...
How do two separate units have access to the common shared camera in front and back of townhouse
Two units have a shared entrance at the front and back of the building. We used to both have a login but now only mine works. Does anyone know how to set it up for two separate users? My login shows two accounts, one is my personal inside thermostats...
Google home is the worst cam app I’ve seen
Cameras are perfectly fine but the lack of basic features on the google home app is pathetic. You can get cheap wyze cameras with better software, or any other brand that’s cheaper. All I want to do is have scheduled notifications and it’s like the s...
Nest Hello Video history does not playback
Old Nest Hello stopped working after power outage (likely internal battery dead). New Nest Hello installed. Video display is working. Video playback of an event does not work, I have a still shot of a person that notes it is 16 seconds long but does ...
Nest doorbell face
If Nest is having a continual problem with the face of the doorbell cracking why would they not replace them regardless of the warranty expiring. This is horrible advertisement for their product. The first thing my guest see when they come to visit. ...
Video and audio not syncing on camera playback and recordings
I have a few cameras installed and it is the same on all of them. When playing either the live feed or the recordings, the audio is behind the visual by a few seconds.How can I fix this? Has anyone else experienced this? Thanks
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