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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1649 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17770 Views
  • 0 replies
  • 7 kudos

Tiny Hex Screw missing

I just had my house resided and had to take off my doorbell. Now Im missing the tiny hex security screw on top of the doorbell. Anyone know the specs of that screw or how i can get a new screw?

Nest Doorbell Battery model

Hi everyone. I have correctly installed my unit and the camera, chimes, and external audio work perfectly. However, I cannot talk back to the person at the door. I can hear them, they can't hear me. Please can someone help?I'm running Google Home and...

Dusk to Dawn - Google Floodlight With Camera

There needs to be a dusk to dawn option for this where the light automatically comes on at dusk and shuts off at dawn. Our previous floodlight we had installed had this and it was great. Sure, I can turn the light on manually while that is not the be...

Create a Custom Clip through Google Home App

Hello -I have seen this posted before, but the thread was closed. I had an incident with my neighbors where their catalytic converter was cut from the vehicle. I can see the incident in history, but I cannot create a clip for the Police because I do ...

budski79 by • Community Member
  • 795 Views
  • 1 replies
  • 1 kudos

Nest Indoor Wired Cam will not normal or factory reset.

My nest indoor cam went offline suddenly and I couldn’t get it to come back on. I’ve restarted it in the home app, unplugged it for a few hours and pressed the reset button on the back for 5 seconds. Nothing seemed to work so I attempted a factory re...

CWGComm by • Community Member
  • 1461 Views
  • 9 replies
  • 0 kudos

Resolved! How to stop the alert on battery doorbell

Hi all, My in laws got a battery doorbell and nest mini for Christmas and I have just set them up for them. However they don't like the 'someone's at the door ' announcement and would prefer it to play a chime only. Would anyone know how to set this?

Crazuseb by • Community Member
  • 856 Views
  • 4 replies
  • 0 kudos

nest doorbell battery - no chime

bought my parents the nest doorbell (battery) for christmas and we have installed it now but seems like there is no indoor chime option? its greyed out and wont ring. How can we make this work? a doorbell that does not ring is not usable. This is the...

Jessip by • Community Member
  • 2938 Views
  • 6 replies
  • 0 kudos

Secure loop request rejected

I seem to be the most recent in a line of secure loop rejections. Contacted support via message who advised my serial number is eligible, although it's a new purchase (bought in November via Google Store). Is this right, or is it a mistake in support...

Multiple doorbell press rings only on nest mini

Hi, just bought the doorbell and mini.the weirdest thing: when someone presses the doorbell the nest mini also chimes., but if I missed it and the person presses the doorbell again, there is no chime on the mini.Only after 30seconds the next press wi...

asafm by • Community Member
  • 1252 Views
  • 5 replies
  • 0 kudos
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