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Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Hardwired Cam Floodlight Battery error message
My Nest Cam has been inoperable for a couple of weeks. It is 7 months old Hardwired by my electrician. I am receiving messages that the battery need charging? How is that so when the floodlight/Cam is Hardwired? Sometimes the camera comes on with a d...
Missing event history
Hey guys, I had an incident at my house the other day and I'm desperately look for help. Does anyone know how to fix/find missing event history on an older (older as in 2 years old) Nest Hello camera? From what I understand, history should be availab...
Resolved! Nest battery-powered Cameras losing charge quickly...
The Nest Indoor/Outdoor cameras have been charged like a champ since we received them, however, the battery life is short. Any suggestions aside from not saving video recordings? Thank you.....
Download Nest Video from Google Home App But No Download button?
I have a video I want to download from my Nest Cam using my Google Home App (Android). I saw this and a bunch of other things saying to click the download button, but when I follow the steps, I don't see a download button? I've attached a screenshot ...
Is a separate google account needed to add a family member to nest hello?
Is a separate Google account needed a family member to be addd to Nest Hello account?
Nest Cam and Floodlight
I installed the new floodlight and camera. I set them up in the Google Home app. The camera works fine but the light says it is offline. When I go outside the camera turns on and the lights turn on. ...The above is from someone else's post. The *solu...
Nest Cam Outdoor Indoor Battery asking for a PIN
My new nest camera outdoor indoor battery keeps asking for a PIN in the Google Home app. I can’t view the camera without it requesting the PIN. It says I can listen for the PIN on a nearby device. I have tried being near all of the devices in my hous...
No blue light appearing in installation process
After having scanned the QR code and connected the doorbell to an outlet with the USB cable, the light never turns blue and the installation process cannot be continued. What to do?
Resolved! Doorbell: removal safety button stuck
On my Google Nest Doorbell Battery, the small button on the back that prevents the doorbell from being removed without using the tool is now stuck in the "pushed in" position. This now means that the doorbell can't be re-mounted properly and is not s...
Reset button
If I need to reset my nest floodlight camera…..do I need to unscrew the tether? Or will it reset while connected?
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