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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Nest Cam IQ Outdoor takes 10 minutes to reconnect

I have a Nest Cam IQ outdoor camera that worked fine at a previous home for about 3 years. I moved to a new home, did a factory reset, then setup the camera. The issue is that now it takes 10-11 minutes to connect and stream video after a power cycle...

mtt by Community Member
  • 368 Views
  • 6 replies
  • 0 kudos

No push notification sound on iphone

Hello. Installed doorbell (battery) yesterday. I’m receiving notifications on my phone but only silently. There’s no sound notification at all. I’ve checked the app settings. Sound is on. iPhone settings indicate sound is on. Volume is up. Nothing.

Resolved! not migrating nest to google

Nest app wants me to migrate to Google home. I do not want to do that. I can't add a user without migrating. There is no info about staying on the nest app and not migrating to Google. It used to work fine with total access for my wife & I. Now only ...

bobbyo by Community Member
  • 740 Views
  • 7 replies
  • 0 kudos

Resolved! Video

Anyone else have issues watching their video history? When I scroll on the app (I have an iPhone 12 Pro) all the video displays, but when I stop scrolling, it freezes. The live video is perfect. I have shut app, reset phone and uninstalled/reinstalle...

robert7 by Community Member
  • 914 Views
  • 8 replies
  • 1 kudos

Unwanted zoom

Hi,my camera zoomed in on a area unexpectedly and has stayed there. I unplugged it and even removed it from my nest account and added it again, but the problem exists. I do not have enhance option. Any ideas, tips, suggestions?

Erfan1 by Community Member
  • 408 Views
  • 5 replies
  • 0 kudos

Resolved! Nest indoor camera - I need to get the 6-digit code off the back of the camera. I am not near it.

I have a Nest Indoor Camera in my Florida home. Its been great for several years. This week, I left that home to come to Massachusetts for the summer, but neglected to reconnect the camera to wifi after I installed new wifi router. I have the serial ...

bneagle by Community Member
  • 706 Views
  • 6 replies
  • 0 kudos

Resolved! Shutting off, or covering infrared light on Nest Cam

I am currently using two original indoor Nest Cams for viewing outside the house through windows. I have purchased third party infrared bulbs located outside the house for night light sources. However, I have had to use electrical tape to cover the N...

cannot add doorbell to my nest account on my laptop

I have my nest account set up on my laptop and my wired camera in the house works on the website. However, I do not see an option to add a battery doorbell to the account. Does anyone know how I can get the doorbells to show up on my laptop?

Buckadee by Community Member
  • 344 Views
  • 4 replies
  • 0 kudos
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