Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more
Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Camera lens broken
Hello,I have been using the camera without issue since I bought it in May of this year. The other day, I put it back after charging as I normally do, but a few hours later I had a delivery. When I opened the door the doorbell was in the courier's han...
rplacement for doorbell lens
I do not know how it happened but the doorbell was fine, and 30 minutes later the images were all blurred. when looking at the lens it appears shattered, but there was no video of anything hitting it. How can I get it repaired?
Home history won't load preview image, just shows ! In a circle
If you click on a history event, it goes into the playback screen and works. Otherwise in history it just looks like below.
nest doorbell faceplate is peeling
Hi, my nest doorbell works beautifully except it has recently started peeling and cracking all over. it is not in direct sun and I notice several others have reported this issue also, and been assisted to obtain a replacement. That is what I'm intere...
Outdoor Nest cams failed to come back on-line after power outage
Hi,We just had a power outage and I am unable to get any of my 3 outdoor Nest Cams to work. I have tried unplugging and re-plugging them and have removed them and tried re-installing. Nothing works. None of the cams have the status light showing so I...
Nest doorbell battery
I have zones set up, I just received a package. Didn’t get notification of person package. I go outside camera doesn’t turn on. I have to ring doorbell then I get notification. I have known,unknown persons set up. Why didn’t I get notification? Also ...
Google Nest Doorbell (Battery Model) is no longer mounting
Google Nest Doorbell (Battery Model) is no longer mounting. This seems to be a known with this model, Google Nest Doorbell (Battery Model) is no longer mounting. Any suggestion on my next steps?https://www.googlenestcommunity.com/t5/Cameras-and-Doorb...
Familiar faces issue
The Familiar Faces function of my Nest Aware subscription doesn’t seem to be working properly. HELP states “When your camera detects an unfamiliar face, the app should ask whether it’s someone you know”. Well, mine isn’t asking me and it’s a pain to ...
Cannot Download Clips From Google Home???
I've upgraded my Nest Video Doorbell to 2nd Generation. It does not work with the Nest App as they are phasing out the app and integrating with Google Home. No problem. I'll keep both apps up for now.I went to download a clip from Google Home. Read t...
Notifications
No matter what settings I do I don't get notifications from any movement infront of my camera, what am I doing wrong here?
