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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15609 Views
  • 0 replies
  • 6 kudos

Replacement wall plate for nest battery doorbell

Hello,I bought a nest doorbell battery some time ago and, after a false start, only just got around to finishing up connecting it. In the interim I managed to lose the wall mounting plate, and my attempt at 3D printing a replacement has not worked te...

Camera won’t pick up new wifi

I have four of the magnetic outdoor cameras. Cable company updated modem, two of the cameras labeled home automatically picked up the new wifi, the other two labeled home2 did not. They have electricity and are 15’ from the modem with no obstruction....

BradK by Community Member
  • 834 Views
  • 4 replies
  • 0 kudos

Visitor announcement volume

Hi, Is it possible to increase the visitor announcement volume on the Google Speakers separately?This was asked by someone else recently but didn’t get a lot of feedback. Any updates?

hiltmitch by Community Member
  • 715 Views
  • 3 replies
  • 1 kudos

Wired Nest doorbell not playing xmas theme

Not sure what generation mine is. I've had it 5 years but this year when I switched to a holiday theme it only randomly works for a couple of seconds and I've never been able to get it to play inside even though notifications is turned on. In fact, t...

MicheleC by Community Member
  • 1430 Views
  • 9 replies
  • 0 kudos

Battery powered Nest Cam idle not sensing anything

I have 3 battery powered Nest Cams set up. All charged. 1 is connected to power and will sense movement, record it and notify me. The 2 others are fully charged and mounted on their magnetic plates, but will not sense any movement or record events. W...

Camera security outside

I am starting to get this color change on my 1st Gen external wired security camera. Is there a setting? What’s wrong?

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"secure loop request"

Don't waste your time requesting a secure loop from the help community. Purchased the camera and saw this as a helpful option, reached out to request one exactly as the google website tells me to. They tell me that my camera is not eligible when I li...

No notifications for wired doorbell on iPhone

This has been on ongoing problem with this doorbell. My wired doorbell won’t send notifications and my battery one will. I have checked ALL notification settings on my phone and the Google Nest and Google Home apps. I have reset my phone and again ch...

Kgrav by Community Member
  • 701 Views
  • 3 replies
  • 0 kudos

Unable to load image trying to work with zones

I set up zones a few days ago. Want to tweak them but when I go to Activity Zones I get Unable to load image message. Current zones and notifications are working. Camera is online and working. Trying to avoid resetting the camera.

Dewoeste by Community Member
  • 11031 Views
  • 55 replies
  • 6 kudos

Nest doorbell continuing to stop alerting

I have a 2nd generation wired nest doorbell that worked well for the longest time but has recently stopped alerting me when someone rings my doorbell. If I delete and reinstall everything it will work for a short time but then disconnects / stops wor...

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