cancel
Showing results for 
Search instead for 
Did you mean: 
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 194 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15909 Views
  • 0 replies
  • 6 kudos

Virgin media & Nest cams; unable to talk through cam.

I have two remote cams in the UK, I am overseas.At the property where the cams are, Virgin media have just swapped from using copper phone line, to fibre digital line. Since then I have been unable to talk through either cam. I can hear sound through...

jparrie by Community Member
  • 2341 Views
  • 14 replies
  • 0 kudos

Pair Protect & Doorbell/Camera to Wi-Fi & Iphone

Cannot pair to my iPhone. new Protect & Door/Camera. Best app p is downloaded & shows my present location (new). Separate location & thermostats are paired at my other house, but not here. When pairing it cannot pair as it is not connected to Wi-Fi. ...

Motion alert

Just got the indoor/outdoor battery cam but I’m not getting any alerts(yes nest aware purchased) and I  can turn on notifications (shown below)

6A457918-A271-44B2-B3B1-B62EDF282DD7.png

Unable to add due to another account

I bought two IQ outdoor cameras, performed a factory reset, but it says it's still on another account. The person I bought them from claims that they removed them from their account.

Njarme by Community Member
  • 1526 Views
  • 5 replies
  • 0 kudos

Resolved! Prevent recording outside activity zone

Hi, I created an activity zone hoping the the camera would record only events in that activity zone. It does not. The camera records everything that is in front of the camera. This means that the camera is recordong every single car that is passing i...

Bobreg by Community Member
  • 10083 Views
  • 44 replies
  • 2 kudos

Resolved! Reinstall Home: is it safe?

If I uninstall Home, will all the camera settings and links to Kasa lights remain intact when reinstalling home?

steve711 by Community Member
  • 1596 Views
  • 5 replies
  • 0 kudos
to vote