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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1645 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17761 Views
  • 0 replies
  • 7 kudos

QR Codes won't work to set up new cameras

Hi allI bought a single inside camera (plug in) and a set of 3 outdoor cameras (battery).I've tried repeatedly to set them up in Google home and Nest with the QR codes but it just keeps saying 'these are not the QR codes'.There are no numbers on the ...

Ms_Moorey by Community Member
  • 484 Views
  • 1 replies
  • 1 kudos

Doorbell camera angle

We’ve had our doorbell camera for a couple years and it’s been great. All of a sudden the camera angle is pointed at the ground and very zoomed in. You can still zoom in when on the app, so I know it’s not that. We’ve already reset it once and it is ...

AMecham by Community Member
  • 320 Views
  • 1 replies
  • 0 kudos

Nest Cam Battery Won't connect to Network Or Reset

Hi all can anyone please help me. I think it may have been on another network and not removed. I have no way to find out that It won't connect to my app. Tries home and Nest apps. It won't factory reset via 15 sec button bush It keeps making a ring n...

PAID SUBSCRIPTION AND ITS NOT ACTIVE!

HOW DO I TALK TO LIVE AGENT? I JUST PAID MY SERVICE APRIL 27,2025 AND ITS NOT ACTIVE! THIS RUNA ROUND TRYING TO CONTANT THEM IS RIDICULOUS! IM ABOUT TO CHANGE PROVIDERS!

Gerrymf by Community Member
  • 269 Views
  • 1 replies
  • 0 kudos

Two apps for two home's

Hi, I have 3 camera's set up under nest aware app which I haven't yet subscribed to the new nest aware but I also have my mum's 2 camera's to keep watch on her as she's blind under the Google nest app which are all controlled on my android phone, if ...

Nest Floodlight/camera (Hardwired)

my nest camera was knocked off the floodlight portion and the connector was broken. Where can I order a new wire to replace the broken camera wire? PS I am not buying a whole new light for a broken wire.

Arc384 by Community Member
  • 316 Views
  • 1 replies
  • 0 kudos

Only recording events

Hey, I had an email from nest saying refunding me my subscription after years of working fine. I’ve managed to migrate my account with google. And than paid google a subscription to get my saved recordings back… but now it’s only recording events … o...

Lyd by Community Member
  • 355 Views
  • 1 replies
  • 0 kudos
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