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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26136 Views
  • 0 replies
  • 11 kudos

Resolved! Chromecast won't stay connected to WiFi

I recently got a new router and after setting it up, my Chromcast won't stay connected to it. It says it is connected, but within a few seconds, it disconnects. Watching it from the WiFi settings it just continously goes through a loop of automatical...

JoeRow by • Community Member
  • 6641 Views
  • 40 replies
  • 1 kudos

Chromecast Connection Inconsistent

I didn't have this issue when I was using a Pixel and an older chromecast, but trying to cast from a Samsung phone means resetting the wifi connection 9/10 times. It should work that way but it's the fastest way I found to connect to a chromecast. Th...

im9810 by • Community Member
  • 384 Views
  • 1 replies
  • 0 kudos

Chromecast Ambient Mode Issues

Issue #1: Google Photos Ambient mode wont let me use selected albums.Issue #2: Google Photos Ambient mode when selecting favorites doesn't recognize that I have changed my favorite images and still uses a number of old imagesThis is as much a Google ...

im9810 by • Community Member
  • 774 Views
  • 1 replies
  • 0 kudos

Chromecast offline in Google Home .. but it’s not

I have a CCwGTV (HD) which suddenly a few days ago stopped working with CEC. I tried every possible solution I could find online, including resetting to Factory Settings and setting the Chromecast up as new again, which did solve the CEC problem, but...

Google TV remote center button not working

Hello,When I turned off my GoogleTV monday evening, everything was working on my 14 days old GoogleTV 4kToday when I turned it on, center button, completly dead... New remote or what to do ?ThanksFlemming

Profile password for adult account.

Why is there no password for the adult profile on google tv? One flaw is that kids can restart the Chromecast and easily access the parent profile without a password required. Also If you have two or more kids with their own profiles, how can they sw...

lotayke by • Community Member
  • 331 Views
  • 1 replies
  • 0 kudos

Chromecast with google tv 4k

Hi all,I have no signal on my TV coming from Chromecast. The LED is flashing white (as I did a factory reset) so I do have power on my device. I already tried everything on google support page (power off, trying hdmi extension, etc...) and so, I'm fa...

nsa by • Community Member
  • 1170 Views
  • 8 replies
  • 0 kudos

Daily Factory Reset on Chromecast

My Chromecast is on the WiFi, however my phone including Google Home App are unable to connect to the Chromecast device. Chromecast has the pictures displayed, that shows it has WiFi connectivity. I have to factory reset this device. Every. Single. D...

Chromecast with Google TV (4K) cannot connect to Nest Wifi Pro

I just bought a Chromecast with Google TV (4K), and have attempted to set it up with the Home App, and with the remote, but it cannot connect to my WiFi network. My router is a Nest Wifi Pro.I have almost out-of-the-box Wifi settings: IPv6 off, UPnP ...

bryan-e by • Community Member
  • 613 Views
  • 2 replies
  • 0 kudos
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