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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11012 Views
  • 0 replies
  • 8 kudos

Chromecast wifi

I need help reconnecting my chromecast and Google home to my new wifi. I’ve restarted everything I’ve gone through heaps of different settings following instructions online but it still comes up with ‘something went wrong’ after saying it’s connected...

Bll4k3y by Community Member
  • 292 Views
  • 6 replies
  • 0 kudos

Can’t connect

Tv and device both connected to the same WiFi but app says TV is Nov connected

Sizerbini by Community Member
  • 245 Views
  • 3 replies
  • 1 kudos

Chromecast volume resets too low

I have a Chromecast audio setup that includes two Google Nest screens. There are numerous chromecasts around the home plugged into a variety of speakers. My question is: Is there a way to make each device have a default audio volume? Every time I res...

yoteshowl by Community Member
  • 701 Views
  • 11 replies
  • 0 kudos

Chromecast keeps disconnecting from wifi

Bought a new Chromecast with 4K Dec 2022. It worked fine for about 4 months, then one day it disconnected from the wifi. It took several tries to get it back but then was good again. About 2 weeks later it happened again, same issue, we had to factor...

KEL2023 by Community Member
  • 280 Views
  • 3 replies
  • 1 kudos

Chromecast built in Eko Tv

I'm starting to get a little annoyed. I've tried everything from restarting my tv, to uninstalling and reinstalling Chromecast built-in app, to double checking my firmware. I felt as though I looked for every possible answer and I still don't underst...

Kodz by Community Member
  • 381 Views
  • 1 replies
  • 0 kudos

Bell TV has disappeared

Hi. I plugged in the Chromecast 4K to my Samsung TV today, and now I can't access my Bell TV channels. When I go to the original "source" selection I used to choose on the remote for Bell television, all I get is a blue screen that says "Arris" that ...

Paula5 by Community Member
  • 215 Views
  • 3 replies
  • 0 kudos

New Chromecast dongle on Android 9 Sony; yes/no

My Sony Android TV will not update past 9. Should I connect a new Chromecast 3rd Gen with 12? Is this just cosmetic difference or influences streaming quality?

Garnek by Community Member
  • 320 Views
  • 7 replies
  • 0 kudos

Google Photos for Ambient mode missing when in App-only mode

Hi all, The option to use albums from Google Photos for the background seems to be missing from my Google Chromecast 4K with Google TV, when app-only mode is enabled. Is this intentional? Has anyone found a way to get it working in app-only mode? I h...

GuyCC by Community Member
  • 411 Views
  • 5 replies
  • 3 kudos
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