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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

GCwGTv remote volume/on-off not working in TCL tv

Hey allI have a TCL tv type U49S7606DS and the remote buttons are not working. I’ve tried using different brands to try and hit the same code. But i can’t find a right one. Does anyone have experience with the TCL tv’s from that generation? (Like 201...

SooiVinck by Community Member
  • 3 replies
  • 0 kudos

YouTube video keeps playing even after I stop casting from my phone

I got a new Chromecast with Google TV (HD). Casting YouTube video from my iPhone's YT app to Chromecast works fine. However, when I stop casting on my iPhone, the video momentarily stops on Chromecast but then restarts and continues playing. How do I...

Monet by Community Member
  • 6 replies
  • 0 kudos

Resolved! google Chromecast firmware on your website

so I am looking up on google's chromecast website for firmware update info, the latest version of it for all chromecast devices. the site doesn't show the most recent firmware versions because my devices have newer versions of the firmware than what ...

Chromecast 4k Android 12 update causes screen flicker

I have a Benq projector with a Denon receiver.I recently upgraded to the new Chromecast 4k. It was great and I was watching things in 4k 60Hz now.But then I upgraded it to Android 12 last month and immediately there were flickers and white spots on t...

pathikrit by Community Member
  • 11 replies
  • 0 kudos

cannot cast (stuck after button)

Everything was working fine as recently as last night and early this morning, now all of a sudden I cannot cast from my Android phone to the TV. I've done all the troubleshooting, hard booted by using the app and disconnected the power. I've tried ev...

cditunno by Community Member
  • 3 replies
  • 0 kudos

Google tv causing static image now.

If your Google tv 4k is flickering now. I just found out from customer care. Colour format option 4:2:0 10 bit no longer exists. It was the only format my Yamaha receiver could process. With Google tv update, they eliminated that option. Therefore st...

cassane by Community Member
  • 3 replies
  • 0 kudos

Chromecast with Google TV won't wake up

Subject says it all. This started happening a couple days ago. Before that, has never happened (1-2 years). 90% of the time, my Chromecast With Google TV won't wake up from sleep . The only way to wake it up is by unplugging and plugging it back in. ...

Wsalopek by Community Member
  • 3 replies
  • 2 kudos

Chrome cast stuck on G screen

My chrome cast is stuck on the screen with the coloured G logo. I’ve tried everything listed in this thread: I’m not sure what else to do.

Resolved! TV not listed in the remote list

Hi there! I recently bought a chromecast with Google TV (4k) and I have some troubles with setting up the remote. I'm trying to customised the buttons to be able to control the volume and to switch the TV on/off via the chromecast remote. When asked ...

Vlad06 by Community Member
  • 6 replies
  • 0 kudos
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