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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26201 Views
  • 0 replies
  • 11 kudos

Casting Phone Camera to Chromecast with both iPhone and Android

Hello! We are a small business that needs to support employees casting their phone cameras to a chromecast device - some employees have iOS and some have Android. On iOS, we have found some compatible third-party apps to use (but welcome suggestions)...

YDCstudio by • Community Member
  • 1431 Views
  • 1 replies
  • 0 kudos

Resolved! no option to chrome cast a tab with updated chrome

Hi, I just updated chrome on 11/6 and now the option to cast chrome tabs is no longer there. I've always been able to cast until this update. Here's a pic to show what I'm talking about:https://imgur.com/a/lrOrt9sThank you! EDIT: Nvm -- found it -- h...

bkerchee5 by • Community Member
  • 1222 Views
  • 2 replies
  • 1 kudos

Cannot remove bollywood recommendations

Hi,I see others have had the same problem and I can see many reddit and support threads about this mostly from users in NZ.We cannot remove Zee5 from our Chromecast recommendations. 90% of recommendations are Zee5. Here's what people have tried that ...

Vijil by • Community Member
  • 924 Views
  • 2 replies
  • 1 kudos

GA01919-US use in Sweden?

A friend gave me a brand new US version of Chromecast with Google TV.Will it work normally in Sweden?Thanks.

Billgor1 by • Community Member
  • 547 Views
  • 2 replies
  • 0 kudos

Resolved! Chromecast Audio problems

Dear reader,I am trying to play audio from my windows 10 pc to my stereo set. I have a Chromecast Audio. I don't know what generation but on the box is depicted a round small black device with above it a yellow connection cable.I got the setup workin...

Chromecast Tv has changed MAC address

I am setting up roughly 10 Chromecasts with TV on site to use as digital signage, in order for these to work on our network we have to add the device Mac addresses to a bypass group. Most of the devices have been set up and are working, however two o...

MikeSTJ by • Community Member
  • 8122 Views
  • 37 replies
  • 3 kudos

Constant static hiss on the audio

As soon as I turn on the chromecast to view on the TV there is a background hiss which gets progressively worse until you can barely hear the audio stream at all. Turning on and off doesn't fix it! Anyone help or is it as I fear - my device is knacke...

Black Screen/No Signal

I have the ChromeCast TV 4K. It is not working at. White power light is on but no signal on the TVs at all.The product is less than a year and within warranty. How do I go about getting a replacement?

Can't setup my chromecast

I can't setup my chromecast after I reset the Chromecast and reboot my phone and router, in the Google home app it shows "Chromecast found, it need to be activated before set up" .

eliaschen by • Community Member
  • 1775 Views
  • 3 replies
  • 2 kudos

Allow your google cast to use your network information" issue

I cannot conect my chromecast with samsung s20 android 13, when syncronization is almost finished there is a screen that says "Allow your google cast to use your network information" , but in android 13 there is such option. I quess all casting issue...

Raf2 by • Community Member
  • 1014 Views
  • 1 replies
  • 0 kudos
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