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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 7 kudos

Need to change WiFi password, where do I do this

I set up my Chromecast without a problem a few years ago. I changed my WiFi password a couple months ago but haven’t used my Chromecast since then. I tried to change the password in Google Home but can’t find where I would do this. On the “Home” page...

dieselbug by Community Member
  • 8 replies
  • 1 kudos

Google Chrome

Trash product. Trash remote. Threw it out into garbage. Broke in less than 4 months. Don’t buy.

Michaelc2 by Community Member
  • 4 replies
  • 0 kudos

Chromecast will not connect to wifi

I have a working Chromecast over Google fiber. I want to move the tv w/Chromecast to our RV with wifi, no internet connection. I reset the Chromecast and created a new home in Home app. The new home will recognize the chromecast but will not connect ...

Wilsonse by Community Member
  • 4 replies
  • 0 kudos

Resolved! Problem with factory reset

Hi,I have problem because I moved to other city and did not reset my device with old wi-fi. I try to connect with new wi-fi but I can't. I got information that factory reset can help me but I can't because I dont have connection with new routher.Plea...

LeshG83 by Community Member
  • 5 replies
  • 0 kudos

Google TV remote not recognizing when setting up soundbar

My Google TV remote is working to control the OS, however, when I try to pair a soundbar (Vizio) the remote buttons (eg, volume up/down) are NOT being recognized and the system is prompting me to "Use a Google TV remote to set this up." I also tried ...

dgarcia30 by Community Member
  • 3 replies
  • 1 kudos

Chromecast with Google TV premature disconnection

We have noticed that our Chromecast app sporadically disconnects after roughly 30m - 2hrs of video playback (testing done using 24/7 live streams).Interestingly enough, we can only replicate on the Chromecast with Google TV model. Generation 3 or 4k ...

jeme932 by Community Member
  • 3 replies
  • 0 kudos

Resolved! Is casting encrypted since it is wireless?

I want to get a Chromecast with Google TV.Let's say that I'm sitting on the sofa in my apartment & I'm about to log onto my bank website on my laptop onto my 55" TV. I decide that I want to cast the bank homepage onto my TV.Since casting is wireless,...

MacNerd by Community Member
  • 6 replies
  • 0 kudos

Android Chromecast Sender won't update title and images

I've followed the instruction from on how to cast media metadata to chromecast, the initial loading is fine, it will show the title, image and play the stream, but my problem is t...

braud94 by Community Member
  • 3 replies
  • 0 kudos

Google assistant in kids profile

Hello, I have a new chromecast and set up a parents account and kids account (linked to my sons email). Everything works fine on the parents account, but the voice commands don’t work when in the kids profile. When I press the button on the remote I ...

LoriM33 by Community Member
  • 1 replies
  • 7 kudos
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