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Chromecast

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Chromecast with Google TV Now in HD or 4K Read more

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11174 Views
  • 0 replies
  • 8 kudos

Resolved! Customize the Chromecast Google TV Channel Lineup?

Is there any way to customize the Chromecast Google TV channel lineup?Ours lists dozens and dozens of Pluto TV channels at the top of the lineup and we'd prefer to list our favorite channels there.Can this be done?Thanks,Alan

NestAlan by • Community Member
  • 914 Views
  • 5 replies
  • 0 kudos

My Chromecast with Google TV says "device not certified"

I'm trying to download the DStv app which requires that the device be Play Protect certified. In the settings section of my Chromecast it says that the device is not certified. Google's help page on the topic says it should be certified.Anyone else h...

Zel by • Community Member
  • 350 Views
  • 4 replies
  • 0 kudos

Resolved! 4k ultra

Just moved and want to update Chromecast to new wifi network. Factory reset it because I couldn't update it. Now I can't get it going cause it says needs activated before setup. Help!

JCobra by • Community Member
  • 1060 Views
  • 15 replies
  • 1 kudos

Chromecast with google tv I cant connect to the wifi.

I can't connect to my wifi. If I try moving the device to a different tv in another room it works fine. If I take it back it can't find the internet. I tried other networks snd the hotspot on my phone and it still won't connect.

Chromecast icon disappeared from TV

Not sure I have ID'ed the correct issue, but my grandchild pulled the chromecast out of the TV USB port (TV is a Sony KV55EX500) and the chromecast icon no longer appears on the TV. It is connected at HDMI 2. Chromecast is being run via Android phone...

My Xfinity Streaming App does not cast to my Chromecast connected TV.

I am unable to install the Xfinity Streaming App on my TV with the Google Chomecast connected. Xfinity instructions are to cast for another connected device to my Chromecast connected TV.Xfinity could not provide a solution and asked that I contact G...

ksb1 by • Community Member
  • 309 Views
  • 3 replies
  • 0 kudos

Resolved! Wi-Fi network not listed in the Chromecast set up

Friends, trying to set up the Chromecast. Connected to the Chromecast Wifi on my iOS device. The device was able to scan and identify the chromecast's 4 digit code. On the next step when we need to select the WiFi network to be used for chromecast, m...

cant setup Chromecast

hail and well met!first I have no idea what gen my chromecast is, i just got it since i cant use crunchy on ps3 anymore. i have a nonsmart samsung tv and a google pixel phone. whenever I try to set it up it says it needs further set up and takes me t...

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