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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

ChromeCaste Ultra se déconnecte souvent

Bonjour, j'utilise la solution Chromecast ultra avec mon TV. j'ai fait la partage le contenue de mon PC sur la TV on utilisant google chrome pour partager.mon pc et la Chromecast sont connecter sur le même WIFI.pendant le partage, il...

lassaad by Community Member
  • 3 replies
  • 0 kudos

Casting from phone

My cast button isn't showing up on the video is like to cast. I'm trying to cast to built-in Chromecast on tv.

Issues with Google tv chromecast and Google home

So I recently connected my chromecast with Google tv to my Google home App. For some reason, the voice command to turn my tv on and off doesn’t work. I enabled hdmi cec on both the chromecast and my LG tv. I looked into my Google home app to try to t...

JmanJL by Community Member
  • 8 replies
  • 0 kudos

Resolved! Trouble casting YouTube

Hi I'm try to cast YouTube to my Chrome Chromecast but for some reason it won't let me how can I fix that?

Layla13 by Community Member
  • 3 replies
  • 0 kudos

Resolved! CCWGTV USB Mouse return riight click

Back (return right click) on a usb mouse or a bluetooth connected mouse is still NOT working since 2 years now. Latest firmware update it is also not working (return/back right click on a mouse works on other androidTv devices such as mibox s, mitv s...

Yindee by Community Member
  • 7 replies
  • 0 kudos

Chromecast keeps turning off

Everything I try to watch something on Netflix or Disney plus chromecast keeps turning off my TV and turning it back on, it'll do it every few minutes if I try to rewatch something. I can sit in the menus all o want but watching something won't work....

Counterfeit chromecast

How do I report a counterfeit Chromecast I have purchased that has come up counterfeit checking on google? I have tried filling out the form Google has but it won’t submit. I have had so much trouble dealing with the company I have purchased it from ...

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HayleyBee by Community Member
  • 4 replies
  • 0 kudos

Stream Prime thru Google/Chromecast: Black screen on HDR10+

I've not been on Prime for a few days and got on this morning to start streaming "The Boys" via the app/Chromecast/GoogleTV. Black screen. The only thing that shows after I hit play is "HDR10+" in the upper right corner...then nothing. Not even the s...

Chromecast casting only audio

Hi everyone I managed to cast my android devices on a TV (sharp) however once I connect my chromecast device to another TV with same brand, I only have the audio but not the video . Do you have any idea why this happens? Thanks

Mtkyn by Community Member
  • 3 replies
  • 0 kudos
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