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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 3166 Views
  • 16 replies
  • 4 kudos

Chromecast reset/ wifi change

My chrome was set up to a network that I recently disconnected. I have a new wifi network that I am trying to connect my chrome to. When I turn on my TV, and selxt the HDMI that the chrome is connected to, it gives me a 4 digit number to identify the...

Sassycrews by • Community Member
  • 1462 Views
  • 4 replies
  • 1 kudos

Chromecast model G454v after connecting HDMI it doesn't show on TV

We tried to set up the Chromecast with the TV for the first time. After plugging it into the TV the first time, the Chromecast view appeared on the screen and a QR code to scan. Unfortunately, in the process of connecting to the phone, ,I had to inte...

Chromcast automatically casts to a random device in the network

Hi,We have a few Chromecast devices in the organization, and one of the devices is automatically casting when opening Chrome - each time to a different device.How can we stop it from automatically casting?Thanks.

Shira by • Community Member
  • 1577 Views
  • 3 replies
  • 0 kudos

Google TV Ambient Mode

Trying to place ambient pictures on my Hisense google tv and now facing issues after performing a factory reset.It says to go to the Google Home app and select the tv and press the gear icon but when I do, the following error appears: “problem connec...

Is Sound through HDMI & Bluetooth device at the same time possible?

I think I have the Googletv 4k version. My wife has hearing issues and keeps the TV Volume extremely loud. Can I set up a bluetooth headphone for her to use , at the volume of her choosing, and I can listen over the TV speakers? In others words both ...

PatG by • Community Member
  • 1343 Views
  • 1 replies
  • 2 kudos

Chromecast 1st

Hi all! It's finally my turn, I'm stumped and a bit upset, hours I have been trying to get this to set up. Everything was working fine then Chromecast out of the blue stays solid white, will not connect to home app, won't cast, I have done it all, re...

Babette by • Community Member
  • 1111 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast disconnects from home app on iPad Fifth Generation

Just got a 5th generation iPad, and the home app constantly disconnects from the home app and goes offline. It works fine on my other devices (Android phone and tablet). I have to do a factory reset over and over again, it works for a while, then aft...

Schucoman by • Community Member
  • 2559 Views
  • 8 replies
  • 1 kudos

Guest mode won't pop up

First off, I honestly don't know if my Chromecast is a gen2 or gen3; anyways, my area had a WiFi outage, so I tried to figure out how to Chromecast without WiFi. I understand you have to use guest mode, but my settings aren't popping up. The "recogni...

Nova123 by • Community Member
  • 1062 Views
  • 3 replies
  • 0 kudos

item not found on chromecast with google tv

I have just purchased the Chromecast with Google TV however am unable to load any apps and the error message ‘Item not found’ continues to appear. When I try to open or even search apps, this message appears. I have done factory restart, unplugged an...

Taasha1990 by • Community Member
  • 4006 Views
  • 5 replies
  • 0 kudos

Google TV Remote Issues

I have 2 Google TVs that I use to watch TV. I also have an iPhone. I can pair my iPhone to be used as a remote for both TVs, but every few minutes the TV stops playing and presents the pairing code again, even though the phone doesn't seem to have un...

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