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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11172 Views
  • 0 replies
  • 8 kudos

substitute power plug

my new chromecast did not come with a power plug. will the earlier chromecast power plug work with this new one?

james4 by Community Member
  • 403 Views
  • 3 replies
  • 0 kudos

Google TV Chromecast - YouTube Playback Speed Control MISSING

When viewing YouTube videos using Google TV Chromecast it is no longer possible to use the video playback speed option. The icon for the control has disappeared, basically overnight.What happened?Is this temporary?If not, I suggest there are a large ...

Can't connect to wi-fi

I have rebooted both the modem and the mesh network. It's the mesh network I'm trying to connect the Chromecast to. I have factory reset the Chromecast. I have manually entered the wi-fi password and tried the automatic connection. The Android and th...

nanb by Community Member
  • 971 Views
  • 10 replies
  • 1 kudos

Restart

Nothing happened when I set up do I need to setup again and how as I have already used my email for the app

Alabam by Community Member
  • 375 Views
  • 3 replies
  • 0 kudos

Long press input button to send 'okay' message after input change

My LG TV requires you to hit ok after you choose an input to switch. When setting up the chromecast input button, the chromecast remote will bring up my input selection menu, allow me to choose an input by continuing to tap it, but will not allow me ...

mpougnet by Community Member
  • 920 Views
  • 6 replies
  • 2 kudos

Unable to pair nest audio with Google chromecast

Could anyone help me, please?I recently bought a Google Chromecast with Google TV and have tried to pair it with my Nest Audio via Bluetooth, but it does not seem to connect. It shows up on the list but every time I try to pair it says "Couldn't pair...

Disney+ does not stream on chromecast

So I have a chromecast with Google TV that we use with ethernet connection. The disney+ app will not load, just comes up with an error code. I can however, cast disney+ from my browser on laptop to chromecast and it will continue to stream fine, even...

lbelle by Community Member
  • 1073 Views
  • 14 replies
  • 0 kudos

Resolved! Can't connect to wi-fi

I had previously set up my chromecast with nil issues however late last year I had switched off my TV and chromecast for a couple of months. A month ago I tried to reconnect it to my tv however I keep getting a "Cant connect to wifi" message, I have ...

mel1976 by Community Member
  • 810 Views
  • 4 replies
  • 1 kudos
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