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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11368 Views
  • 0 replies
  • 8 kudos

Resolved! Format Extra Storage for CCwGTV

I read the information on the Chromecast Help Center page to Free up Storage on a Chromecast with Google TVabout how to expand storage with the use of a usb-C hub. I purchased a Belkin 4-in1 Multiport Adapter Model AVC006BTSGY with pass-through power...

Sarsho by Community Member
  • 18157 Views
  • 13 replies
  • 1 kudos

Resolved! Automatic Sound leveling

Does the CCwGTV have an option for Automatic Sound Leveling (normalizing all volume types - explosions, talking, music, etc...)? This is the only feature that is on Roku that is keeping me from switching over to the CCwGTV from Roku.

Resolved! Can not program Youtube button to open Youtube TV again

I had it set where the Youtube button on the remote would open Youtube TV.. but.. for some reason it reverted to opening the Youtube app. When I try to revert back by holding down the Youtube button it just has a spinning graphic and I am not offered...

TheDude by Community Member
  • 2029 Views
  • 4 replies
  • 0 kudos

Resolved! Unable to connect to Disney+

GoogleTV unable to connect to Disney+ even after factory resetDisney+ App version: 2.2.0-rc5Chromecast Android TV version: 10Kernel version: 4.9.180

Resolved! USB hub that works with the official chromecast ethernet adapter

I was wanting to add storage for the Chromecast with Google Tv. I bought a hub that just had a regular size usb port and a usb c port. When I hooked it up I seen it only using the usb c fur charging and didn't work with the ethernet. Wondering if any...

Justin83 by Community Member
  • 3239 Views
  • 7 replies
  • 0 kudos

Resolved! google tv

How is the Remote opened to install the Batteries? without damaging the device?On Screen : I am not getting further than [ 1,2,3,]

vonPyyP by Community Member
  • 741 Views
  • 5 replies
  • 1 kudos

1080p 60fps YouTube content stutters on Gen 1 Chromecast

This issue has existed for years, whenever connected to a 1080p panel and playing a video with 1080p 60fps support the gen 1 Chromecast will frequently lost Audio while video keeps playing, audio starts again and video pauses while audio catches up. ...

Ridion by Community Member
  • 7225 Views
  • 14 replies
  • 6 kudos

Resolved! SD card as system memory

I can't decide which streaming device to get! Both have features that I like.I can get 2 Google TV dongles for the price of one Ultra.Roku doesn't allow sideloading or adding additional memory. Google TV allows both.Google TV has "recommendations" on...

MacNerd by Community Member
  • 2044 Views
  • 9 replies
  • 0 kudos

Resolved! My GVA tv is not listed on google chromecast

Hi,When setting up my google chromecast on my GVA tv, GVA is not listed. I read elsewhere that possibly it was rebranded as hisense so tried it however got to the next step where it tells you you should hear music however did not hear anything.I don’...

Jb2456 by Community Member
  • 7161 Views
  • 7 replies
  • 0 kudos
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