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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4529 Views
  • 0 replies
  • 5 kudos

Nest thermo link

My nest thermostat link has died a heat engineer has been out and tested everything and link is dead, serial is MDNBU2 how do I get a warranty replacement , not 12months old yet

Crispy75 by Community Member
  • 236 Views
  • 4 replies
  • 0 kudos

Nest thermostat

Hi please help if possible, u have had a thermostat for years now and all was OK until I migrated to Google account, the app no longer finds it on me on my wife's and my phone, it only gives the secret key code when I fully reset it and then only all...

Phone app

Nest showing on phone app - it appears to be connected to phone as can see internal home temp - but not way to adjust settings on screen - it only allows me to be home or away - no other settings . Please help

Cliff2 by Community Member
  • 196 Views
  • 3 replies
  • 0 kudos

Cannot reset password for thermostat

Cannot reset password. Cannot locate a phone number for customer service. Already tried resetting password with a code but still doesn't work

Mperna by Community Member
  • 299 Views
  • 3 replies
  • 0 kudos

Resolved! Display not working

We just moved into a house with Nest thermostat. I connected to the Nest app but the display reads, “Added to your account” use the Nest app to continue setting up your thermostat. But it looks like it is set up in my account.

Jen022 by Community Member
  • 496 Views
  • 8 replies
  • 0 kudos

Lack of a C wire

So my system is simple, heat only/one zone. It has no C wire so I got the "nest power connector" but can't find the "common" connector to plug into. In reading the manual for the boiler it says DO NOT supply 24v power to the Tstat circuit. Does that ...

nest.jpg
kjdiver by Community Member
  • 798 Views
  • 14 replies
  • 0 kudos

Compatibility Check

 Hello, Wondering if my current system is compatible with any Nest product. The compatibility page mentions stranded wires which makes me hesitate.Attaching a picture of my current setup.Thank you!

63DF5346-EC1C-4EB1-967B-55C6035C4CC4.jpeg

Nest thermostat 3rd gen

1. Does have TPI?2. Can you over-ride auto switching to ECO if you are in a room too far away for the thermostat to detect your presence?

rogerh1 by Community Member
  • 194 Views
  • 3 replies
  • 0 kudos

Nest 3rd generation thermostats losing power

I’ve posted elsewhere under the N72 posts. I have 4 learning thermostats. My HVAC system has three air handlers for A/C and 5 zones (Honeywell valves) for hot water baseboard heating.One Nest is on a heat only zone. One is on an A/C only zone. The ot...

Cip54 by Community Member
  • 464 Views
  • 3 replies
  • 2 kudos
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