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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22009 Views
  • 0 replies
  • 6 kudos

My heater doesn’t turn on

Can someone please tell me how to fix my thermostat. My house has been cold due to heat not working. I set temperature to be at 74 and it doesn’t reach that temperature I don’t even hear it turn on. ?????

Chely89 by Community Member
  • 657 Views
  • 3 replies
  • 0 kudos

Resolved! Want to tell Nest E to lower temperature it reads

The thermostat sits in the central hallway.It reads the house temperature as 82F. That is accurate for that specific location in the hallway.However, the house temperature other than at the hallway is 75F.Can I tell Nest Thermostat E to read the ambi...

App not working

App not working but Nest is heating house- is there a battery that needs changing ?

Peruvian by Community Member
  • 523 Views
  • 3 replies
  • 0 kudos

Nest eco mode and schedules

I have created my schedules to reflect when I work from home and when I go into work. I am using auto sense so that the thermostat will go into eco mode when I am away. Does the thermostat stay in eco mode or will it use early on to start warming up ...

tommytmi by Community Member
  • 600 Views
  • 3 replies
  • 1 kudos

Nest Thermostat 3rd Gen E74 Error

Received a E74 RH Power error. Called for emergency HVAC company to get my heat going again. It was 20 degrees outside. After spending $600.00, it was determined that the thermostat shorted out and needed to be replaced. I went to the store and bough...

Mike65 by Community Member
  • 549 Views
  • 3 replies
  • 0 kudos

Fan icon gone missing again on nest ap

The same issue I reported about her missing fan icon when the fan is running on the ap. This never happened before Google got their system involved...it always worked on the original nest ap. To fix it, last time I had to manually go to the thermosta...

Danno2000 by Community Member
  • 1046 Views
  • 2 replies
  • 1 kudos

Google nest thermostat

Switched to new best Google thermostat from old one. I have electric heat pump. When I go to heat mode it doesn’t turn on compressor where as when I switch to cool mode it turns on compressor. I have wires hooked up like below pictures. Need help  

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Kay1991 by Community Member
  • 962 Views
  • 3 replies
  • 0 kudos

Charge nest

Nest learning thermostat is not working . I need customer service help please

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