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My nest thermostat shows its on line but the nest software shows that is offline. What can I do to fix this
My Nest E thermostat will not turn and has a blinking green light.Nest thermostat won't turn on and is blinking green.I have tried unplugging the unit and charging it with a wall plug for over 3 hours but it still won't turn on. I also tried restarti...
I have a heat pump system and my current thermostat has a wire connection at the Y/Y2 terminal. I also have a Y1/W2**, but no wire is connected. Should I connect the wire at the Y/Y2 connection to the Y1 on my Nest?
My nest thermostat has been saying it is heating and orange but the furnace is not kicking on. We checked the furnace and it’s fine, and figured out that if I turn the heat down to get it to stop “heating”, and back up again it will work. We run our ...
the Nest thermostat comes offline all the time, I have tried, replacing the rechargeable batteries, reconnecting and rebooting the router, restarting the thermostat, stay online for a few hours or so, and then goes offline, and can't control it with ...
We have had two heatlinks die within a month of each other and need replacements. They are less than a year old. We did all troubleshooting and no luck. We then had a professional come out and assess who advised we need to contact google as the heatl...
Our heat link has died and has no power. We've followed all trouble shooting guides and also had a professional come out and look and has confirmed it's dead. It's less then 2 years old, so was wondering what the next best steps would be as we need h...
My nest thermostat has list all contact with my phone app. and I can’t get it to reconnect. Help
We’ve been having trouble with our thermostat for a few months. The thermostat seems to have a mind of it’s own and adjusts itself downwards so impossible to set the temperature or even turn the heating on at all sometimes. The temperature it shows f...