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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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  • 5 kudos

remote temp sensor

Is there a remote temp sensor for the nest thermostat? Also is there a way to change the delay time of when it shuts off?

Bpaige88 by Community Member
  • 323 Views
  • 6 replies
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3rd gen Heat Link is dead

Hi all, the power supply from my heat link is not working anymore. So the heat link is not working, and it doenst give power supply to my thermostat. With an external power supply with a micro usb cable, the heat link works. So it looks like there is...

MarijnP by Community Member
  • 370 Views
  • 6 replies
  • 0 kudos

Nest E Test Failing (Wiring Compatibility Issue)

Hello all. I attempted to wire up my Nest E today. After installing according the the wiring diagram that was generated, I got no response from any of the test modes. Fan wouldn't work, no cool or heating. I can provide here a photo of the wiring har...

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Nest AC won't turn on automatically

Hello everyone. I need help in figuring it out why when i put my thermostat in specific cooling it DOES cool it off tk that point and then in turns off and doesn't turn on auto again when the temp in the house getting hotter. So basically ac only tur...

Nas4243 by Community Member
  • 255 Views
  • 3 replies
  • 0 kudos

Purchased NEST thermostat on amazon in UAE, it is the EU version

I bought 2 Nest thermostats from amazon in UAE (Model: T3029EX).After opening one, I see includes heat link, will it work with Trane Air conditioner, I searched online and only see it can control heat and hot water. Can I still use it to control the ...

wonderer by Community Member
  • 589 Views
  • 7 replies
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Setting a Temp Range Below 76

This Eco stuff sucks, I can't turn it off at all, I've tried everything that is said in all the threads, it says it is turned off even in my phone and on the device, but when I go to do a heat/cool range it still says on the range it's "eco Temperatu...

Google thermostat not work

I decided to replace my comfortable365T with a nest learning thermostat, but it didn't work when it was connected. I wonder if I didn't connect the wires right or it was not compatible. The wiring method is as follows: R>R,C>RH,W1OB>W1,Y1>Y1,G>G. Tha...

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Zzl by Community Member
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  • 3 replies
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Wiring

I have 7 wires total, R, O/B, Y, G, C Y2 and Aux... where do I land the second Y if Y2 is already installed?

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