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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 16148 Views
  • 0 replies
  • 6 kudos

Help Google, your Nest is driving me bat-s--- crazy

My home temperature used to show up on my app, now I just get a plus sign. Signing into my Nest account didn't work. Signing into Google directed me to a 7-digit code to be found on the settings part of the thermostat. That code didn't work either. I...

Google home not sending notifications from Nest Thermostat

My furnace had a mechanical issue and was not turning on. The thermostat had power and was calling for heat. Google Home is supposed to notify me if:"It identifies heating failures by monitoring your indoor temperature while your system is heating. F...

LSR1999 by • Community Member
  • 603 Views
  • 3 replies
  • 0 kudos

Nest App thermastat issues

My app has worked perfectly for years. Now my 3 cameras still show fine but the 2 thermostats keep saying they are OFFLINE. The actual thermostats are working properly but we can only adjust them manually. We had a power surge 3 days ago but power, i...

Patrick22 by • Community Member
  • 298 Views
  • 3 replies
  • 0 kudos

Nest and Fan Only Operation

I have a Nest 3rd Gen. I have a wire to G. I "can" control the fan via the settings but only by selecting Heat or Cool. I do NOT want to set heat or cool. I have a two level house and I have to fry the upstairs to get the temp up in the basement. Run...

IdahoSpud by • Community Member
  • 130 Views
  • 1 replies
  • 0 kudos

Fan Runs as Soon as Nest is Set on Base

As soon as my Nest Thermostat is set onto the base the fan starts running even if the unit is set to off. The thermostat was just installed in place of another existing one. Heat Pump system. Trying to run it on heat, compressor is running too.

Tke029 by • Community Member
  • 229 Views
  • 3 replies
  • 0 kudos

Nest Power Connector issues

I recently got a Nest thermostat and I have a heat-only system. My home uses radiator heat. I have a red and white wire, and when I set up my new Nest thermostat, it told me that I needed the Nest Power Connector. I finally received one on the mail, ...

Caeden by • Community Member
  • 614 Views
  • 4 replies
  • 0 kudos

Adding a second phone to access nest app

I own a bed and breakfast have 3 nest thermostats think either 2nd or 3rd generation. I will be out of the country and want one of my employees to control it how do I add a second phone? I have an iphone16pro and she has an android.

debraing by • Community Member
  • 174 Views
  • 1 replies
  • 0 kudos

Nest Cooling Instead of Heating intermittently

Heat worked fine with previous generation Nest. Blows cold air when heat is selected but only sometimes. Sometimes the heat works fine. Last night the temp got to 50 in the house and was blowing cold air. I’ve searched here for answers but since it o...

Jnburns by • Community Member
  • 135 Views
  • 1 replies
  • 0 kudos

Nest learning Thermostat Eu

Hey i have a zoned heating system. Upstairs and downstairs and hot water. I live in Ireland. Upstairs is the timer controller and 1 thermostat in the hall, 2nd Thermostat is downstairs in living room. Boiler is downstairs also. I want to be able to c...

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