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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4659 Views
  • 0 replies
  • 5 kudos

Nest thermostat to Nest app connection.

Nest thermostat connects to Google Home app but not the Nest app. This is a second thermostat i am trying to add to the Nest app that i installed at our cabin. The first was install at our primary residence. It is not one of the learning thermostats....

Mike1955 by Community Member
  • 240 Views
  • 3 replies
  • 0 kudos

Furnace turned on on its own

We were away and came home to the furnace running. I didn't have my phone to turn it on and my partner didn't have the app open so doesn't appear he turned it on by accident. Is there a glitch or could someone have hacked it?

Nest, Gremlins and Hot Toilets

I know, It's quite a Subject line but feels to be true! I installed two Nest Gen 3 Learning Thermostats about two months ago. They've been working perfectly from day one. We were on a road trip and I was able to monitor them from the app. We also had...

MikerMan by Community Member
  • 112 Views
  • 0 replies
  • 0 kudos

Iogged out, cant sign back in

I was logged out of my nest thermostat and cant remember user email or password to sign back in. Was prompted to connect to google and still unable to locate thermostat

mattiemat by Community Member
  • 212 Views
  • 3 replies
  • 0 kudos

Single Y/Y2 Wire on Old Thermostat

My old thermostat had a single wire for Y and Y2.. labeled Y/Y2.. I'm assuming I just wire it up to the Y port on the Google Nest thermostat, but it's not cooling properly.Should it be wired into the Y2 port? Any help is greatly appreciated. Kinda ho...

Battery replacement

I stopped using my thermostat when the bill spiked and it stopped communicating with my WiFi. this was after 8 months and now just over a year it won’t even power on if I wanted AC. Nothing lists how or where to get and change a battery making this f...

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