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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4659 Views
  • 0 replies
  • 5 kudos

Old email, can’t get into account

Hello! I tried the advice to a similar thread. I think I need live assistance to reset my nest password. There’s no getting back into the old email.

Jombi21 by Community Member
  • 520 Views
  • 11 replies
  • 0 kudos

Nest Learning Thermostat - WiFi not working

I have a Nest Learning thermostat that I purchased June 16th 2020. About 4 days ago I noticed it was disconnected from the network, I thought nothing of it and let it sit a couple days to reconnect. It never did.I started looking into it today, to tr...

thomas6 by Community Member
  • 1433 Views
  • 13 replies
  • 4 kudos

Compatibility help

 Greetings everyone. I'm needing your help to determine if i can install a nest thermostat? I am ignorant unfortunately when it comes to wiring I've posted pic of current configuration and just had Goodman 2.5 HVAC system installed. Just wanting to i...

IMG_20220628_194057216.jpg
Amgentry by Community Member
  • 223 Views
  • 3 replies
  • 0 kudos

Blue wire not connected. only Red, Green, White and Jumper

Hello all welcome the feedback/solutionRan the compatibility checker for a third gen NEST learning thermo. All times result was fine, system would take.My AC tech also told me a 3rd gen Nest learning would be fine. We have been able to hook it up but...

New Thermo wiring.jpg funace CP.jpeg Old Thermos..jpg
mlitt562 by Community Member
  • 1877 Views
  • 6 replies
  • 0 kudos

Incorrect Temperature Reading

I have a remote temperature sensor that the battery went dead on a while back. Finally got around to replacing the ($25!) battery and now the sensor only reads -205 degrees. I deleted it, pulled the battery and reinstalled a couple of times with the ...

TripleJ by Community Member
  • 424 Views
  • 6 replies
  • 0 kudos

Seasonal savings

How do you disable seasonal settings on a second generation nest.? The is no thermostat history.

Kman916 by Community Member
  • 266 Views
  • 3 replies
  • 1 kudos

Hot water, pump running while off

Hi, I have a nest 3rd generation thermostat, a heat only boiler and hot water tank, I’ve got both heating and hot water switched off on the nest but the pump still runs and there’s a green light on the heat link it’s annoying as I’ve got the heating ...

Travers by Community Member
  • 114 Views
  • 0 replies
  • 0 kudos
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