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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4523 Views
  • 0 replies
  • 5 kudos

Blinking red light

I've had my thermostat for several years. Today, it keeps rebooting and coming back on for short spouts and says it needs to shut down to recharge.

tpreese42 by Community Member
  • 481 Views
  • 4 replies
  • 0 kudos

Nest thermostat lost power

Hi, I have lost power to one of my Nest thermostats. I have 2 heating zones, typically it's the one that controls the hot water that has failed. The heatlink has no lights on it, I have tried the normal turn of the power and restart to no avail. I ha...

Pompey79 by Community Member
  • 686 Views
  • 10 replies
  • 0 kudos

Nest Thermostat

My thermostat effectively shuts down during the night when there is no motion to activate it. As a result the room temperature often rises to an uncomfortable level. Is there a way to disable the motion feature so the thermostat keeps the temperature...

molson100 by Community Member
  • 241 Views
  • 3 replies
  • 0 kudos

Compatibility

   Hi,I currently have a IQ Drive thermostat. I also opened up the furnace and took a picture of the wiring which has the following:R - C - DX+ - DX-4 wire connection. Please advise if this is compatible with the nest thermastat.thank you

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Troubleshoot

I have thermostat set to cool, but it runs when temperature is lower than setting and today it was heating. Has worked flawlessly for over 3 years. Conventional hvac system not heat pump. How can it heat when set to cool only?

Bennyd by Community Member
  • 158 Views
  • 1 replies
  • 0 kudos

Nest Thermostat Not Working

HiI recently noticed my thermostat and heating system suddenly stopped working today, Monday 23rd May 2022. The thermostat is fitted correctly and working fine for the last 2.5 years.I have removed thermostat from the wall and tried recharging the ba...

JoeyKoya by Community Member
  • 1808 Views
  • 8 replies
  • 2 kudos

Power Connector/ Separate AC and heating units/ one Thermostat

My nest thermostat keeps going dead. I do not have a C wire and believe after 3 years of draining and recharging has beaten up the ion battery to where it wont hold a charge for very long. I have come across the nest power connector to hopefully solv...

slim12269 by Community Member
  • 514 Views
  • 9 replies
  • 0 kudos
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