Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Learning Thermostat won’t start
I’ve got two (2) Nest Learning thermostats that have been installed for years and have never had issues. We came home from a vacation today to find that one has been offline for 4 days. The display was initially dark & unresponsive, but there was a f...
Nest thermostat
When my heat is on, it blows cool air and tries to kick the AC unit on. I do not have a heat pump though. I have a yellow, white, blue, green, and red wires. I assumed my blue wire was the common wire and put it in the location labeled c in an attemp...
Neat thermostat "e2" claiming no wires or power all the sudden?
images attached.Randomly got this today when I noticed it's very cold. This happened all of the sudden and I'm not sure what to make of it. I seen someone else talk about battery power, it is at 3.822v? Claims no wifi connection but won't let me try...
Can’t regain control images in Nest iPhone app
Can’t regain control image in iPhone app for Nest Next Generation learning thermostat
UK Heatlink unit appears to have failed... again
Hi,Had power off to the house earlier today. Since it's been back on, my nest themostat isn't turning on the heating. Boiler (combi CD24i) appears to work fine, Voltage across pins where the nest should call for heat doesn't alter when calling. I had...
Existing wiring compatibility
I would like to purchase a nest thermostat so I can control it away from home. I want to check and see if my existing wiring is compatible with a nest thermostat
Nest 3rd gen drop
What does the blue raindrop with a percentage next to it mean on the Home Screen of 3rd gen nest?
Can’t connect
My thermostat will not reconnect to my heatlink, my electricity went off and on the other day and now will not reconnect to the internet my heat link is on permanently yellow have reset heat link still on yellow
Nest stuck on "Continue Setup in Google Home App". Can't reset.
We have the Nest thermostat with the reflective face. Only solution I've seen on here is take the batteries out overnight. Did that. When it turns back on in the morning it goes right back to "Continue Setup in Google Home App".Cannot finish setup in...
Heat Link broken
I’ve had my thermostat less than two years. When we arrived home Friday our thermostat has no power whatsoever. We checked further and we have no power to the heat link. We have had all systems restated and done all trouble shooting and established t...
