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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4498 Views
  • 0 replies
  • 5 kudos

Heating and cooling separate controls

I have a Honeywell CT30A1005 thermostat that controls the heater and a cooler controller model 7619A that controls the cooling system. Is there a way to wire them into a Nest Learning Thermostat?

Paul22 by Community Member
  • 311 Views
  • 3 replies
  • 0 kudos

Thermostat wifi

M’y thermostat has lost connection with wifi. I have followed all the instructions from google several times, plus tried others too. Yet my thermostat still can’t see my wifi network. Any ideas greatly appreciated please?

BQ by Community Member
  • 335 Views
  • 4 replies
  • 0 kudos

Resolved! Separating display from base of thermostat

Can the base and display half of the thermostat be separated without damage?They need to be connected together to do the setup but once they are together they can't be attached to the wall plate, as the screw holes are hidden. I know I can also buy a...

brian999 by Community Member
  • 978 Views
  • 6 replies
  • 0 kudos

Heating Schedule

Hello first time post ..we got a new Worcester greenstar4000 boiler in September, the nest learning thermostat was set up by the install engineer but he set it to put the heating on at 04:30 am which we don’t want .I manually deleted the 7 day progra...

Derek_C by Community Member
  • 392 Views
  • 4 replies
  • 0 kudos

Thermostat Replacement Refund

I am yet to receive the reimbursement for the GoogleNest Thermostat repairs from December 7th 2021.I have contacted support on numerous occasions only to be told that there is a backlog for payments.The whole process for repairs is ridiculous. w”Why ...

TMP by Community Member
  • 838 Views
  • 9 replies
  • 1 kudos

New nest error code 9807

I’m being driven crazy by not being able to link my Google home and nest thermostat. I get as far as the Google assistant prompt then when I press next I get error code 9807. Please please please can someone help?

Thermostat no usage

My thermostat is displaying"no usage" on some days in the usage history, however it has registered the actual use. My wifi has been working fine How can I rectify this problem?

LDF by Community Member
  • 341 Views
  • 3 replies
  • 0 kudos
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