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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Nest Renew: How are you preparing for an electric future? Read more

Forum Posts

Thermostat says heatings on but the boiler is not on.

Thermostat and the app say that the hot water is on. The boiler is not on. I can manually turn the boiler on from the wall mounted square box. But the thermostat on the app I’m not controlling the boiler what do I do.

CL40 by Community Member
  • 3 replies
  • 0 kudos

Broken tabs on thermostat display

The display on my nest thermostat has two broken tabs and my nest falls off the wall really easily. Is there a replacement for just the back cover?

Dlyfar by Community Member
  • 4 replies
  • 0 kudos

Nest thermostat lost connection to WIFI

Yesterday, out of the blue my nest thermostat lost connection with WIFI and now wont find any networks. Allmy other WIFI devices working fine but have reset router anyway. Also tried resetting the thermostat with no luck. Any ideas please?

No WIFI.jpg Battery.jpg Base.jpg
GeoffWyatt by Community Member
  • 12 replies
  • 0 kudos

Heat link not working

My nest heat link is not working, it was fitted approx 18 months ago with our new combi boiler there are no LED's alight on the unit. We have had an electrician look at it and he said there is power going into the unit but no power coming out.We have...

Pmills1950 by Community Member
  • 17 replies
  • 0 kudos

1 zone boiler, red and white wires and common

Attached is the wiring I have now with a 1 zone boiler, red and white wires. I've added a common wire for the thermostat from the boiler to keep power on the Nest E. I'm assuming the white wire goes to the white terminal and red wire to red terminal....

Scueter by Community Member
  • 3 replies
  • 0 kudos

Nest Heatlink

My Nest Heat Link is dead. No lights, no response when a reset or factory-reset is attempted. A heating engineer has been out and has determined that the boiler is not at fault and there is power to the unit. The fault has been determined to be in th...

Jdanks by Community Member
  • 3 replies
  • 1 kudos

Trying to determine if this wiring is compatible with Nest 3rd Gen

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.Original Poster: Mona Vandale Th...

rgaila by Community Specialist
  • 2 replies
  • 0 kudos