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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4003 Views
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  • 5 kudos

setting schedule temps

can i set the thermostat to drop down a few degrees during the day, I only see comfort, eco and night, but not just a few degrees less than the am and evening comfort setting I use

dspyrison by Community Member
  • 148 Views
  • 0 replies
  • 0 kudos

Trouble connecting thermostat to app

Can’t add second thermostat. I had a second one on the app but had to replace the thermostat and now it won’t let me add the new one. I don’t want to create another home if I can help it

KPK by Community Member
  • 149 Views
  • 0 replies
  • 0 kudos

Nest thermostat

Hi my thermostat has lost the ability to touch the screen to get to menu etc. I have a red flashing light at the top and nothing else. If I touch the screen nothing happens it’s just black. Does anyone know what this could be please?

JulieR by Community Member
  • 124 Views
  • 0 replies
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Need to reset pin!

I forgot my pin to system and I don't the have the product on my app. How do I reset my pin and or I can talk to someone for help? Please respond asap.

Chellej by Community Member
  • 193 Views
  • 0 replies
  • 0 kudos

Nest thermostat

How to set up weekly temperature on my phone and also what is the degree difference when the furnace should come on. Ex. I have my thermostat set for 70 degrees and then at what temperature should the furnace kick on. Say 68 degrees?

Dgeffros by Community Member
  • 121 Views
  • 0 replies
  • 0 kudos

Heat link replacement

Hi Woke up this morning to no heating. Thermostat showing error H71 checked heat link and no lights on turned boiler & heat link off and back on and still no lights on heat link.Checked voltage on heat link receiving 240v so appears heat link needs r...

IanM2 by Community Member
  • 897 Views
  • 12 replies
  • 0 kudos

Energy History Event Clarification

Can anyone clarify the difference between the thermostat resuming schedule "Because someone came home" and "Because someone was expected home"?

WildJeep by Community Member
  • 131 Views
  • 0 replies
  • 0 kudos

No Power in Heatlink

Hello can you tell me if I can purchase a new heatlink. My heatlink v 2 has stopped working. So can I buy just the heatlink preferably v 3. Or do I need to buy a whole kit including thermostat. thanks I’m advance.

Shaz_zie by Community Member
  • 281 Views
  • 3 replies
  • 0 kudos
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