Google Nest Community

Nest not heating home quick enough

I have my Nest learning thermostat scheduled to change from an overnight temp of 62 to a morning temp of 74 beginning at 5:30am so that the house is warm by 7;30am. I've noticed that the house isn't close to the 74 degree temp setting, even after 7:3...

Nest power adaptor

Can you power 2 thermostat off the 1 adapter hooked up to the mother board or will you need 2 power adaptors ?

Have lost mobile connection to Nest thermostat after buying new phone.mostat

Nest Thermostat wiring

Have an issue with our Thermostat had the nest hub for over two years now and it won't fire ip the heating until last night was manually putting heating on and just had another look and the cable has come off. Will attempt to re wire and try again bu...

Faulty thermostat returned. No action

RMA891281############0Followed process to return faulty device. Sent via UPS. No action, no reply. It's been more than 2 weeks...!!??

Faulty Thermostat Return-No action

We'll work on your case on the other thread where I asked for more information from you.

Nest Thermostats Install Power Issue

I am trying to install 2 Nest Thermostats which only have 2-wire connections, so I purchased 2 Nest Power Connectors designed for my situation. Because I have 2 older zone units for different floors, I must use these power connectors with each of the...

Cancellation of Energy Saving Program

I am enrolled in Consumer Energy's "Rush Hour Rewards" program and want to opt out. We keep our house cool to start with, but they are constantly bumping it down to 56 degrees. I tried the energy company's website and couldn't find any info.

Heat Link Failure

Here's a good tip if your heat link has failed: after disconnecting the power input connections, if you connect a phone charger or similar to the USB port on the heat link and the LEDs light up, that suggests a component on the circuit board has blow...

Google Nest

Can anyone help, when I turn the thermostat up on nest it always says “in 2 hours” or a different long time before presumably it increases or turns the heating up /on. I think it’s to do with it learning but had it now over a month and just can’t fin...