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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
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Resolved! Nest thermostat

Heats when set to cool, cools when set to heat.I'm a hvac tec. All wires are wired correctly.The problem is in the thermostat and their is no setting i can change on the nest thermostat. Any suggestions?

Gratenate by • Community Member
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  • 3 replies
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Heat link keeps disconnecting with error H71

Hello, today out of a sudden my heat link disconnected. It's not the first time and usually by pressing "check again" it reconnects. However today it didn't work and I tried all the possible troubleshooting I found online. The only one working was th...

Nest thermostat heatlink showing no lights

The nest thermostat reports that it cannot connect to the heatlink. The heatlink is showing no lights at all. I have tried pressing the button for 10 seconds and 30 seconds on the heatlink but still no lights show. Also tried turning the power supply...

Hovis by • Community Member
  • 485 Views
  • 3 replies
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Nest thermostat has stopped heating our water

How do get this issue resolved please? I raised it in https://www.googlenestcommunity.com/t5/Home-Automation/Power-cut-yesterday-Nest-showing-no-usage-and-not-hating-hot/m-p/213659#M6238 and by the time I hit a reply I was on holiday. The item was th...

TimS1 by • Community Member
  • 1126 Views
  • 6 replies
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Nest E Thermostat keeps 'O' wire energized after cooling shuts off

As a EE, I am fooling around testing my device using LEDs connected to the output pins (O, Y, G, W). When cooling switches on, O, Y, and G are energized, as expected. But when cooling shuts off, while Y and G are de-energized (as expected), but O rem...

jge1 by • Community Member
  • 206 Views
  • 0 replies
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