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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3996 Views
  • 0 replies
  • 5 kudos

Resolved! Fan running when furnace is off

The fan keeps activating even when the thermostat isn't asking for heat.Thought it was a problem with the furnace, since the fan schedule is disabled, and there's no fan schedule set up on the thermostat, but when I pull the thermostat off the wall, ...

absaroka6 by Community Member
  • 39097 Views
  • 56 replies
  • 6 kudos

Resolved! Furnace not staying on until target temp is reached

Hi!Nest was professionally installed and no error codes. Temp is set to 69F and a thermometer shows internal temp at 58.5F. The furnace comes on occasionally but does not stay on as expected until the house reaches 69F.It’s in Heat mode not in Eco mo...

SCoallier by Community Member
  • 786 Views
  • 5 replies
  • 0 kudos

Can a G4cvz model wiring issue

I've got a propane boiler for heat only, my old thermostat is a Honeywell mercury dial style with a red and white. Do I need a power wire or with the existing wire work? I received a n260 code. If not how long do the batteries last? Thanks

Jgvt by Community Member
  • 191 Views
  • 0 replies
  • 0 kudos

W5 error code and cannot connect to Wi-Fi.

So randomly my nest thermostat stopped connecting to the Internet which in turn I cannot control my app anymore.I have seen several forums on this and no answers just replies saying it’s been sent to upper management. Does anyone have a solution?

Selfaye by Community Member
  • 1946 Views
  • 11 replies
  • 0 kudos

3rd Gen Nest STAT how to control humidifier

We have an April air humidifier with its own humidistat on the return air duct, but I’d like to know if my third generation nest thermostat can be wired to control the humidifier.

MP42 by Community Member
  • 4159 Views
  • 11 replies
  • 0 kudos

Wiring issue

My old thermostat has a R wire (jumped to RC), Blue, White, Yellow and Green Wire. I tried installing the Nest using the Blue wire as suggested for C (Common). I get a e79 error code indicating no power to the common. A volt meter between B and G sho...

vanvreede by Community Member
  • 309 Views
  • 2 replies
  • 0 kudos

Google nest thermostat heat pump with oil burner

Hello. My hvac system uses a ac/heat pump and oil burner. My oil burner uses a 2 wire system( T and T). I am able to get the ac and heat pump working however when using aux heating the oil burner never comes on. The oil burner will work if I jump bot...

Iphone App won't connect to Google Home so I can use the Nest App

All of a sudden, a couple of days ago, I can't connect to the Nest App on my iPhone 11. It says it has to be migrated to Google Home. The phone stays 'frozen' trying to log in to Google Home. I can access the Nest App via my desktop, but that is not ...

heinzc by Community Member
  • 240 Views
  • 1 replies
  • 0 kudos
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