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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4519 Views
  • 0 replies
  • 5 kudos

nest failure after power outage

power outage yesterday, now nest thermostat not controlling boiler.Nest and Nest app talk to each other but thermostat not talking to heatlink as boiler now on continuously and not responding to thermostat temperature settings.Have tried 10 second re...

kenp by Community Member
  • 347 Views
  • 0 replies
  • 0 kudos

We’ve also got the heatlink problem…

Heatlink failed yesterday - was only fitted in October 2020. Spoke to Google who assured me this was a very rare problem! They refused to expedite the delivery of replacement heatlink, saying dispatch will be 1-2 days, but then time taken to deliver ...

Vicbot by Community Member
  • 769 Views
  • 8 replies
  • 0 kudos

Error image with nest thermostat E1.1

Hello,One of my thermostats has been giving me the attached image for a few days so I remove it from my system and tried to reinstall it with no success. Any ideas what this image means? Thanks

IMG_20211129_104511.jpg
Cal2 by Community Member
  • 160 Views
  • 0 replies
  • 0 kudos

Hitachi Ducted heat pump

Hi guysI recently installed a Hitachi 11kW ducted heat pump here in NZ, client now would like wifi control, however it is currently unavailable from Hitachi. The wired remote uses just a 2 wire connection to the indoor unit, will the nest system work...

Levster70 by Community Member
  • 392 Views
  • 1 replies
  • 0 kudos

Schedule gets extra adjustment points

Why does my Nest schedule gain extra adjustment points? I will configure it for four different temperature settings throughout the day and when I check it 2 months later there are six sometimes seven on every single day. They're clustered around the ...

Coolvan by Community Member
  • 301 Views
  • 1 replies
  • 0 kudos

Temperature sensor does not connect to thermostat

I have three nest temperature sensors. They all lost connection to the thermostat. I removed them from my app, pulled out battery to reset, tried to add them back to my app. Keeps saying cannot connect to thermostat, no matter how close they are to t...

Gottzilla by Community Member
  • 42369 Views
  • 69 replies
  • 37 kudos

Resolved! Two Wires, White and Blue

Hello, trying to install a nest thermostat but the only wires I have are white and blue. Is this compatible?

rockdmoon by Community Member
  • 10370 Views
  • 63 replies
  • 0 kudos
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