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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4004 Views
  • 0 replies
  • 5 kudos

Nest Thermostat Gen 3 hot water schedule not working

My thermostat has suddenly stopped controlling the hot water according to the schedule. I am able to boost on & off just fine but for some reason the hit water is not coming on at scheduled times so we often have cold water in the morning - not ideal...

Arulras by Community Member
  • 24647 Views
  • 79 replies
  • 8 kudos

Email and PW

Cannot get email to reset PW. would prefer text!

Creed by Community Member
  • 312 Views
  • 3 replies
  • 0 kudos

Unable to start device pairing

Nest Learning Thermostat is installed and working (manually). When I try to add the thermostat to Google Home (tried both Andriod and Apple), I get the error:"Unable to start device pairing. Configuration not available."I went through all of the trou...

tmat1122 by Community Member
  • 28268 Views
  • 29 replies
  • 38 kudos

Thermostat has no power

So I set my thermostat up and linked it to the heat link and all was working well. Then suddenly my thermostat said it could not connect to the WiFi and now my thermostat does not have any power even if plugged into the mains. Anyone experienced anyt...

Hayley-H by Community Member
  • 1314 Views
  • 11 replies
  • 2 kudos

Nest Thermostat and Daikin

We have asked Daikin to connect our Nest thermostat to the new AC we bought from them, they have refused to do it imposing us a very old daikin thermostat that do not even work properly.Any idea?

Ruggero by Community Member
  • 838 Views
  • 4 replies
  • 0 kudos

Getting heat to work

How do you get the heat to work?! Therm set at 62 and it is 59 in the house. The therm says it will be up to 62 degrees in 2+ hrs! I bumped the temp up to 68 and still didn’t kick on. I tried all different setting and nothing. Any suggestions before ...

Susan29 by Community Member
  • 507 Views
  • 5 replies
  • 1 kudos

Heat Link - No Lights, No Heating!

Hi - my Nest Thermostat is less than two years old. The Heat Link has stopped working - no lights are on. Power is connected. Tried disconnecting power for more than 2 mins and holding button for 30s. No change. H71 error code on thermostat. I've got...

saggybe by Community Member
  • 530 Views
  • 2 replies
  • 0 kudos

Cannot get location services

I am setting up Google nest thermostat. And as part of the set up it brings me to a screen asking for location services to be turned on. However I got stuck at that screen. I tried a different iPhone same situation. There’s a blue button in the botto...

SunnyD by Community Member
  • 454 Views
  • 3 replies
  • 0 kudos

Error code e80

Hi I have problem with error code E80AC it’s working good. Except when it’s cold outside i get this code especially. can any one help me please.

Bobkh by Community Member
  • 505 Views
  • 3 replies
  • 0 kudos
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