Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! Need help to wire my Nest
Hello everyone. I have a Trane XR80 with Heat Pump. Although most of the wirings I have figured it out, I’m confused because I cannot tell which ones are from the Heat Pump or Convetional on the current diagram. Also I have a X2 black wire which the ...
Unable to get entry key from Nest thermostat service
The thermostat works fine and it is connected to the 2.5ghz WiFi without issue. I’ve checked all of the google troubleshooting items but I am still unable to get the thermostat to provide an entry key. The system says “there was a problem connecting ...
Moving
I’m Moving and after I factory reset does the thermostat still control the temp manually
Nest Thermostat has H71 error code and there are no lights on the heatlink.
Hi, I just had a H71 error code appear on my thermostat. Checked the heat link and the power is on to it, but the unit is dead. There are no lights on and nothing happens after holding the button for 20 seconds. I turned the power off and on again to...
Heat link has died.
Heat link has died. I've tried all the fixes and nothing works. What do I do next and how do I go about getting a replacement?Thanks
Nest thermostat
After installing thermostat and turning on furnace relays keep tripping
Water temperature displaying wrong on phone app
I've got a 3rd Gen Thermostat controlling my system boiler and monitoring my hot water cylinder. On my iPhone app, the value for the hot water temperature permanently shows as 63 degrees. App will change the target temperature but the tank sensor rem...
Nest Thermostat E White Screen
Hi guys Suddenly a few days ago my Nest Thermostat screen started displaying in a faded white. Its currently not affecting the functionality of the thermostat however from other posts on here I'm concerned this may continue and the screen will go all...
Wifi issue
How do I reconnect a new wifi and password?
