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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5176 Views
  • 0 replies
  • 6 kudos

Boiler

Hi Do i have to switch my boiler off when setting nest up or just the thermostat please

JoMac by Community Member
  • 302 Views
  • 3 replies
  • 0 kudos

Error 257

I am setting up the thermostat and it keeps saying E257. Can't find any info on this code

Relink Nest to Google

I accidently unlinked the Nest thermostat from Google Home. I can't get it restored and when I try to add it I can't get past the screen that want the last 4 of the serial number (won't let me enter a number)How can I relink the thermostat to Google?

Janef by Community Member
  • 583 Views
  • 4 replies
  • 0 kudos

nest thermostat connections

i am looking at my current thermostat wires to determine if they are compatible with my new nest thermostat. The original thermostat has connections for R, W, G, Y, and W2. No C wire. The nest connection choices are R, W, G, Y, C, and O/B. No W2 conn...

wjulaxer13 by Community Member
  • 1315 Views
  • 10 replies
  • 0 kudos

Unable to connect dot sensor to thermostat.

I just bought and installed a nest learning thermostat 3rd generation and a nest dot temperature sensor. I’m having issue connecting the sensor. I keep getting a “can’t connect to the thermostat. Find a spot closer to the thermostat and try again” me...

nest thermostat wiring

my old thermostat has 4 wires, white green yellow and red...on the old thermostat, the red wire is connected to the rc terminal, my nest thermostat does not have an rc terminal, so i'm wondering if i should connect it to the "r" terminal

Criss by Community Member
  • 450 Views
  • 3 replies
  • 0 kudos
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