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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22139 Views
  • 0 replies
  • 6 kudos

Resolved! Heat link stopped working

The thermostat is reporting error t72 "can't connect to Heat link". The Heat Link itself has no lights on and doesn't respond to the power cycle or reset procedure. There appears to be power to the heatlink terminals but no voltage sent out to thermo...

Marat by Community Member
  • 1637 Views
  • 6 replies
  • 0 kudos

Sensor schedule flexibility

As others have requested, flexibility in sensor schedules would make them much more useful. Everybody does not wake up at the same time and should have the ability to adjust when sensor control moves from the bedroom to the living room. How hard can ...

larbush by Community Member
  • 1045 Views
  • 5 replies
  • 3 kudos

Nest

Installed two nest thermostats. One works but can’t connect to second. I’ve tried manually restarting but it keeps saying that I need a factory reset.I would like to have advice on how I reconnect without messing up my one that works!

Ank by Community Member
  • 2458 Views
  • 13 replies
  • 1 kudos

No Hot Water

Recently the hot water schedule or boost system doesn’t appear to have activated and heated the water. It appears to have happened now that the heating side of the system does not come on because of the change of season

Fenboy by Community Member
  • 659 Views
  • 3 replies
  • 0 kudos

Need help with wiring

  Hello- I need help with wiring. Nest is set on cooling but it’s not blowing cold air.

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Bagreen1 by Community Member
  • 758 Views
  • 4 replies
  • 0 kudos

Thermostat compatibility

I'm attaching a screenshot of my old thermostat configuration as I am trying to understand whether or not the Nest thermostat will be compatible. D. 

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GDenF by Community Member
  • 595 Views
  • 3 replies
  • 0 kudos

W5 Error

My Nest Thermostat displays the "w5 error" and cannot connect to WiFi. It does not even detect the WiFi. Have tried all suggestions (restart and reset both the router and Nest Thermostat) and still won’t connect to WiFi. My other thermostat on the sa...

Anonymous by Not applicable
  • 693 Views
  • 4 replies
  • 0 kudos
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