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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21783 Views
  • 0 replies
  • 6 kudos

Wiring compatibility

Hi,we have a rheem thermostat(RHC-TST401MDMS) with the wiring shown in pics. As shown in pictures a blue wire is connected to V (PWM Output). Need expert advice if google nest is compatible with the wiring shown in pics and where should we connect th...

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Asish2014 by Community Member
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  • 3 replies
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Heat link

Heat hive has stopped working out off the blue. Power going into the hive unit but it is dead. Tried all troubleshooting solutions and still nothing. Is there a fault with the product that can be fixed

Nest Won't Turn on AC

Works fine for heat but when trying to turn on AC, AC compressor starts then immediately turns off. Thermostat reports "delay." This is the first time we have tried to cool as Nest installed during the winter. Hearting works perfectly.

Learning thermostat WiFi stopped working

Everything worked fine for year. One day I received a message that there was a battery power issue. I don’t remember the exact message. It eventually cleared but ever since then, I have not been able to reconnect to WiFi. It will not auto detect WiFi...

Dasdas by Community Member
  • 767 Views
  • 4 replies
  • 0 kudos

Test Heatlink has no power

Hi, I have a problem with my heat link which has been working reliably until last week. There is 240 volt supply, with no lights on, tried the 30 second button press, tried turning the power off for 10 minutes to see if that helped but nothing has wo...

Giddsy by Community Member
  • 598 Views
  • 3 replies
  • 0 kudos

Thermostat saying password is incorrect

What can I do to get this thermostat to accept that my wi-fi password is correct? It is the correct one I am using because all other devices are using the same password.

AnnW by Community Member
  • 1209 Views
  • 3 replies
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Nest gen3 heating during night

Hi everyoneI just installed a nest gen3 yesterday. In the app I have set heating at 7am to 21°c and at 12am to 21°c. This for the entire week. But I think this might be wrong. The idea was to only heat the house to 21°c between 7am and 12am midnight....

YvesT by Community Member
  • 509 Views
  • 2 replies
  • 0 kudos

Narrow temperature range to +/- 1 degree

Hi,can I set the temperature range on the Nest Thermostat gen 4.I only use it for cooling (live in the desert) and have set it to 24 degrees (Celsius). The problem is that it keeps cooling until the room temp is 21.5 degrees. I would like it to keep ...

NielsS by Community Member
  • 982 Views
  • 3 replies
  • 0 kudos
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